Excellent communicator skilled at relating with people at all levels. I'm a highly determined; self-motivated individual. I strive for excellence at every given task. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Realtor
Century 21 Lighthouse Realty
05.2023 - Current
Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
Wrote contracts to outline sales and purchases of properties.
Resolved client concerns related to home purchases to maintain high satisfaction ratings.
Advised and informed prospective clients on current market activities and conditions.
Compared recently sold area properties to determine competitive market prices.
Negotiated, facilitated, and managed real estate transactions.
Developed and maintained relationships with clients through networking, postcards, and cold calling.
Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
Leveraged market knowledge and analysis to provide guidance and advice on best options for clients.
Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
Lead Pawn Broker
Value Pawn & Jewelry
11.2012 - 04.2022
Priced and resold items that remained unclaimed by owners.
Negotiated sale prices to reach target profit margins while reaching suitable pricing for customer.
Performed store open and close procedures as part of shift responsibilities.
Complied with local, state and federal laws in reviewing identification, obtaining thumbprints and verifying serial numbers against law enforcement databases.
Built relationships with customers and community to promote long term business growth.
Trained new employees on customer service, money handling and organizing strategies.
Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
Owner
M & TG Auto Sales LLC
01.2017 - 01.2019
Managed day-to-day business operations.
Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Evaluated suppliers to maintain cost controls and improve operations.
Put together realistic budgets based upon costs and fees for successfully operating business.
Answered telephone and email inquiries from potential customers.
Completed registration paperwork and sales documentation.
Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
Manager
Gold Refiners
08.2005 - 04.2012
Managed and motivated employees to be productive and engaged in work.
Evaluated precious metals and a variety of stones based on the daily fluctuations of value.
Maintained professional, organized, and safe environment for employees and patrons.
Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Controlled costs to keep business operating within budget and increase profits.
Developed and implemented business strategies to achieve business goals and stay competitive.
Leveraged data and analytics to make informed decisions and drive business improvements.
Bartender
Lucky Strike Entertainment
01.2007 - 02.2011
Served high customer volumes during special events, nights, and weekends.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Kept bar presentable and well-stocked to meet customer needs.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Explained daily specials and beverage promotions to exceed daily sales goals.
Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Prepared garnishes by evenly slicing and pitting fruits.
Education
High School Diploma -
Terry Parker High School
Jacksonville
05.2005
Skills
Property Walks
Home Evaluations
Contract Negotiation
Real Estate Industry Understanding
Legal Compliance
Data Entry
Loan Paperwork
Item Pricing
Accurate Money Handling Skills
Safe Serving Knowledge
Responsible Alcohol Service
Attending Multiple Customers
Handling Difficult Customers
Energetic and Outgoing
High-Volume Environments
Customer Service
Teamwork and Professionalism
Engaging Customers
Timeline
Realtor
Century 21 Lighthouse Realty
05.2023 - Current
Owner
M & TG Auto Sales LLC
01.2017 - 01.2019
Lead Pawn Broker
Value Pawn & Jewelry
11.2012 - 04.2022
Bartender
Lucky Strike Entertainment
01.2007 - 02.2011
Manager
Gold Refiners
08.2005 - 04.2012
High School Diploma -
Terry Parker High School
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