Dedicated host and server with strong customer service and multitasking skills. Proven ability to manage high-pressure situations while ensuring guest satisfaction and efficient operations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Host
Zocalo Restaurant
Sacramento, CA
07.2025 - 03.2026
Greeted and welcomed guests, creating a positive first impression.
Managed reservation system to optimize seating arrangements and guest flow.
Assisted in coordinating with servers to ensure timely service delivery.
Provided guests with menus and information about daily specials.
Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Server
Smokey Oaks Tavern
Fair Oaks, CA
09.2023 - 12.2024
Provided exceptional customer service, ensuring satisfaction and repeat business.
Accurately processed orders using point-of-sale systems, enhancing operational efficiency.
Collaborated with kitchen staff to coordinate timely food delivery and presentation.
Maintained cleanliness and organization of dining area, adhering to health regulations.