Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Toby Bigley

Friendswood,TX

Summary

Responsible Operation'sTechnician with excellent troubleshooting, customer service and analytics skills coupled with more than 30 years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad knowledge of all aspects of refinery, movement and storage of refined products.

Ability to foresee upcoming issues, work with others to offer solutions to ensure the safe and effective operations of equipment.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Operation Technician III

Explorer Pipeline
Houston, TX
12.2011 - 02.2024

Responsible for daily pipeline operations for delivery of finished gasoline products.

Ensure that customers, shippers, and Transport 4 are all agreeable with upcoming movements.

Address any issues that may arise that would effect pipeline efficient operations.

Receive, Review and Enter Quality Reports in EXCEL

Periodic sample and testing incoming product to ensure product quality.

Assist EMT's and ROW specialist as needed in the field

Shift Leader

Kinder Morgan Energy Partners
Pasadena, TX
03.2003 - 07.2011
  • Served as reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
  • Monitored equipment maintenance schedules to ensure timely repairs, preventing downtime and loss of productivity.
  • Communicate directly with customers to ensure their assets are handled correctly
  • Oversee 5 consoles to ensure company policies and procedures are followed
  • Work directly with field coordinator to prioritize field operations
  • Work directly with Maintenance planner/ scheduler to coordinate repairs, outages, and issues.
  • Conducted performance reviews and provided staff with feedback and guidance.

Chlorine Unit Supervisor

Altivia Inc.
Houston, TX
02.2001 - 03.2003
  • Oversee daily operations of repackaging Chlorine for Industrial and municipal use.
  • Achieved higher productivity levels by monitoring performance metrics and providing regular feedback to team members.
  • Developed internal requirements and standards to minimize regulatory risks and liability across programs.
  • Enhanced customer satisfaction rates by addressing inquiries and resolving issues in timely manner.
  • Coordinate Safety meetings, Training, and Emergency Response Exercises in the development of all employees
  • Conduct quarterly and annual reviews with employees to discuss job related issues, improvements, and progress
  • Work directly with other departments concerning Customer Service, Raw materials, and Human Resources.
  • Mentored newly hired employees, helping them acclimate quickly to the company culture and job responsibilities.
  • Verified employee performance with review of completed work assignments and techniques.

Education

Chemical Process Technician -

San Jacinto College District
Pasadena, TX
09.1991

High School Diploma -

Deer Park High School
Deer Park, TX
05.1982

Skills

  • Operations Monitoring
  • Extensive Organizational Skills
  • Written/Verbal Communication
  • Documentation And Reporting
  • Multi-tasking
  • Problem Solving in High pressure situation

Certification

Chemical Process Technician

Forklift certification

TWIC

Hazwhoper certification

Timeline

Operation Technician III

Explorer Pipeline
12.2011 - 02.2024

Shift Leader

Kinder Morgan Energy Partners
03.2003 - 07.2011

Chlorine Unit Supervisor

Altivia Inc.
02.2001 - 03.2003

Chemical Process Technician -

San Jacinto College District

High School Diploma -

Deer Park High School
Toby Bigley