Toby Falcon
Lee's Summit,MO
Summary
Accomplished professional with over 25 years of experience in supply chain logistics, inventory management, and P&L and labor budgeting, including 18 years of team management and Lean/5S process implementation. Extensive expertise in inventory and order management systems, direct-to-consumer distribution, manufacturing, and personnel resource engagement enhances operational efficiency. Proficient in DAX, OMS, BoxLogix, Manhattan, Oracle, HighJump, SAP, VoCollect voice picking, and labor management systems, alongside advanced Microsoft Excel skills. Strong ability to adapt to changing variables and implement process improvements rooted in Lean Six Sigma principles ensures optimal operational performance while maintaining a keen focus on detail and problem-solving.
Overview
19
19
years of professional experience
Work History
Operations Manager
Hallmark
Liberty, MO
02.2022 - Current
- Manage 200 non-exempt operational employees and 8 exempt employees within distribution, logistics, and purchasing.
- Inventory processes with demand projections to maximize organizational and budget efficiency.
- Leadership representation for inbound operational expenses and capital expenditures.
- Journal entry adjustments and rationale for inventory assets and liabilities.
- Strategic P/L analysis with senior management and cost accountants for long-term planning and sourcing.
Operations Manager
Williams Foods
Lenexa, KS
11.2017 - 02.2022
- Department head of all inventory management, shipping, receiving and cycle counting, managing in excess of $5 mil. in inventory.
- Aligned inventory processes with demand projections to maximize organizational and budget efficiency.
- Was in charge of overseeing dept. leadership for employee performance, resolving issues, and increasing efficiency in order to meet productivity goals.
- Focused on completing timely performance evaluations, providing positive feedback, and rewarding superior performance when recruiting and retaining top talent.
- Collaborated with the sales, marketing, and management teams to develop solutions and achieve common goals.
- Month-end and year-end close with facility controller partnership for final journal entries.
Warehouse Manager
Civacon
Kansas City, MO
11.2016 - 11.2017
- Managed receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing warehouse systems.
- Secured resourcing for materials, equipment, and personnel to meet warehouse operational needs.
- Onboarded, trained, and supervised a 10 person warehouse staff with a proven track record of meeting deadlines and performance objectives.
- Planned and optimized warehouse work processes to improve the efficiency of the fulfillment system.
Operations Manager
Guitar Center Distribution Center
Kansas City, MO
04.2007 - 11.2016
- Oversaw various daily operations in direct to consumer distribution, including inbound, outbound, reverse logistics, and repairs. Managing over $10 mil. in inventory.
- Evaluated and processed shift reports in order to evaluate metrics and make proactive changes to future plans.
- By inspecting production areas on a regular basis, I was able to identify and resolve unauthorized, unsafe, or ineffective practices.
- Oversaw daily operations with a focus on key business metrics, continuous improvement initiatives, and a 30 member management team with direct reports.
Education
Philosophy - Some college (No degree) -
University of Missouri-Kansas City Volker Campus
Kansas City, MOBachelor of Science - Accounting-Auditing/Forensic Accountancy
University of Purdue Global
West Lafayette, IN01-2023
Associate of Arts - undefined
Metropolitan Community College - Longview
Lee's Summit, MO01-2003
High School Diploma - undefined
Truman High School
Independence, MO01-2000
Skills
- Team management and building
- Proven operational improvement through cost effective change
- Safety driven accountability
- Project Organization
- CI, Six Sigma Experience
- Distribution center management
- Budget and process development, improvement and sustainability
- Highly efficient in MS Office, including Excel
- Problem resolution (A3 certified)
- Quality assurance training (PCQI)
- Forklift Certified
- Extensive ERP system knowledge (SAP, HighJump, Oracle, Manhattan, BoxLogix)
Timeline
Operations Manager
Hallmark
02.2022 - Current
Operations Manager
Williams Foods
11.2017 - 02.2022
Warehouse Manager
Civacon
11.2016 - 11.2017
Operations Manager
Guitar Center Distribution Center
04.2007 - 11.2016
Associate of Arts - undefined
Metropolitan Community College - Longview
High School Diploma - undefined
Truman High School
Philosophy - Some college (No degree) -
University of Missouri-Kansas City Volker Campus
Bachelor of Science - Accounting-Auditing/Forensic Accountancy
University of Purdue Global