Toby McIntosh
Blanchard,ID
Summary
Enthusiastic job seeker eager to contribute to team success through hard work, attention to detail, safety and excellent communication skills. Willing and ready to gain an understanding of tasks at hand and training in multiple disciplines. Motivated to learn, grow and excel in the forestry industry.
Overview
2
2
years of professional experience
Work History
911 Emergency Dispatcher
Pend Oreille County Sheriff's Office
Newport, WA
07.2020 - 02.2022
- Questioned callers to determine nature of problems and locations to direct type of response needed.
- Operated telephone and radio equipment to receive requests and reports from police officers, emergency medical services and firefighting crews.
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments.
- Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
- Updated and entered official court and law enforcement related paperwork, such as warrants, protection orders and missing persons into national and states databases.
- Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
- Relayed latest information to first responders via electronic means, telephone calls and radio responses.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Reduced risks and emergency response issues by keeping public safety field units up to date on current information.
Lead Lifeguard
Silverwood Theme Park Inc. Athol ID
Athol, ID
06.2019 - 09.2019
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Observed recreational users to detect safety concerns and prevent ongoing violations.
- Detailed safety rules and procedures regarding activities to customers and guests.
- Cooperated fully with manager to identify areas of concern and ascertain reliable methods for remediation.
- Maximized customer satisfaction by greeting park patrons with courtesy and resolving issues promptly.
- Attentively monitored swimmers to identify distress.
- Entered water immediately to pull struggling swimmers to safety.
- Verified the operational capability and safety of all attractions at the beginning of the work day.
- Ensured that medical equipment such as trauma bags were placed in their appropriate locations within the park at the beginning of the day.
- Provided training and guidance to lifeguards to promote safe and efficient operations.
- Initiated and received requests for service throughout the park via radio.
- Earned "The Golden guard award" from our aquatics insurer for outstanding performance as a professional lifeguard.
- Conducted patrols on foot throughout the aquatics facilities to identify and help those with questions about the facility as well as monitor and assist all lifeguards.
- Ensured the safety of up to 13,000 guests daily
Lifeguard
Silverwood Theme Park Inc. Athol ID
Athol, ID
06.2018 - 09.2018
- Monitored safety of guests in and around swimming pool and all aquatics attractions.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Attentively monitored swimmers to identify distress.
- Saved distressed persons using rescue techniques and equipment.
- Entered water immediately to pull struggling swimmers to safety.
- Detailed safety rules and procedures regarding activities to customers and guests.
- Worked to keep all areas free of debris and litter.
General Laborer
Angler's Inn International
Coeur D'Alene, ID
10.2017 - 02.2018
- Collaborated with team members to carry out efficient work with optimal safety.
- Performed general housekeeping and cleaning tasks.
- Assisted team members with tasks that require group effort.
- Handled supply and equipment inventories.
- Loaded, unloaded and moved material within the storage warehouse.
- Maintained the facility grounds for optimal cleanliness.
Education
High School Diploma -
House of The Lord Christian Academy
Oldtown, ID05.2020
Skills
- Dependable and Responsible
- Teamwork and Collaboration
- Self-Motivated
- Willingness and readiness to learn
- Ability to adapt to change
- Interpersonal Communication
Hunting, fishing, and anything outdoors.
When I am not at work, I enjoy to spend most of my time recreating in the beautiful Inland Northwest. I often find myself in the woods seeking wild game or in a trout stream with a fly rod in my hand. Powersports has also become an emerging passion of mine over the years.
Timeline
911 Emergency Dispatcher
Pend Oreille County Sheriff's Office
07.2020 - 02.2022
Lead Lifeguard
Silverwood Theme Park Inc. Athol ID
06.2019 - 09.2019
Lifeguard
Silverwood Theme Park Inc. Athol ID
06.2018 - 09.2018
General Laborer
Angler's Inn International
10.2017 - 02.2018
High School Diploma -
House of The Lord Christian Academy