Tochen Asad
Madera,California
Summary
Accomplished Sales Manager with a proven track record at Christy’s Insurance, enhancing client satisfaction and boosting sales through strategic relationship building and effective staff management. Expert in sales team training and client relationship management, achieving significant revenue growth. Skilled in fostering professional development and maintaining high-performance teams.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Sales Manager
Christy’s Insurance
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
Sales Associate
United Insurance
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Engaged with customers to build rapport and loyalty.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Agency Owner
PHP Agency Inc.
01.2024 - Current
- Managed staff performance of staff by proactively addressing deficiencies and training weaknesses.
- Answered phone calls and e-mails regarding inquiries and arranged meetings for official business.
- Approved staff hiring, termination, promotions and department transfers.
- Maintained personnel files and regularly conducted audits to verify accuracy of information.
- Attended seminars, conferences and organizational activities to maintain management expertise.
- Protected client and co-worker confidentiality, maintained data privacy compliance and adhered to HIPAA restrictions.
Education
High School Diploma - Business
Fremont High
Oakland, Ca1987
Skills
- Relationship Building
- Sales team training
- Staff Management
- Goals and performance
- Product Knowledge
- Client Relationship Management
Certification
License P &C Broker/Agent
License Life & Health Broker/Agent
Timeline
Agency Owner
PHP Agency Inc.
01.2024 - Current
Sales Manager
Christy’s Insurance
Sales Associate
United Insurance
High School Diploma - Business
Fremont High
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