Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Tochukwu Anusiem

Forney,Texas

Summary

Professional sales and service leader with proven track

Experienced with team leadership, customer engagement, and service improvement. Utilizes strategic planning to enhance sales and customer satisfaction. Track record of driving team collaboration and achieving business goals.

Overview

5
5
years of professional experience

Work History

Sales and Service Manager

Fud Trailers Dealership
01.2022 - Current
  • Directed sales and service operations with revenue growth and superior customer satisfaction
  • Responsible for service, ensuring timely resolution of customers' issues/requests and maintenance requests effectively
  • Kept track of key performance metrics in order to help optimize sales and service processes
  • Raised store revenue by 45%
  • Sold 15+ Trailers in a month earning $12k+ commission in the same month
  • Earned Manager of the month in August 2024
  • Delivered 15+ trailers in a month with excellent customer service in this month alone
  • Powered TikTok for the Dallas location earning almost 1 Million+ views increasing leads/client pool
  • Achieved 98% of sales quota within the first six months, ranking among the top performers in the company

HR Specialist

Amazon
05.2020 - 10.2021
  • Assisted in supported staff data management, onboarding, and offboarding (35+)
  • Helped in recruitment, posting jobs, screening candidates, scheduling interviews, processing new hires (150+)
  • Responded to inquiries from employees concerning benefits and policies or problems regarding payroll and escalated correctly for timely resolution
  • Undertook basic maintenance of records and updated various HR databases in line with company policies, regulations, standards, and specifications
  • Organized training and development programs in companies
  • Provided new hire orientation to ensure a smooth transition into the corporate environment
  • Collaborated with leadership on the implementation and improvement of all HR-related processes and systems
  • Employee of the month (July 2020)

Education

High School Diploma -

Forney High School
Forney, TX
05.2020

Skills

  • Operational Management
  • Lead Generation
  • Lead Development
  • Business Relationship Management
  • Lead Prospecting
  • Technical Knowledge
  • Cold Calling
  • Project Management
  • Customer Relationship Management
  • Data Analysis
  • CRM Software
  • Client acquisition
  • Sales presentations and operations

Accomplishments

  • Won Service Manager of the month award in [2024]. x3
  • Drove record-high sales that elevated the store's ranking in the company from #12 to #2.

Languages

English
Native or Bilingual
Igbo
Native or Bilingual

Timeline

Sales and Service Manager

Fud Trailers Dealership
01.2022 - Current

HR Specialist

Amazon
05.2020 - 10.2021

High School Diploma -

Forney High School

Similar Profiles

CREATE PROFILE
Tochukwu Anusiem