Todd Barrow
7-11
Corinth,TX
20
years of professional experience
To obtain employment with a branded company utilizing professional skills, communication skills and excellent customer service execution. Extremely knowledgeable in a service oriented environment.
Work History
Guest relations specialist
- Supervise volunteers and paid staff
- Schedule work shifts and provide guidance & development to ensure continuous staffing at all appropriate information desks
- Provide guest relations and customer service to all visitors
- Collaborate on committees to ensure best possible experience for visitors
- Develop maps, signage and other way finding processes
- Implemented two additional information desks by ensuring staffing, supplies, equipment, etc. was available and operational
- Selected as a member of the Diversity Council
- Skilled in microsoft, meditech, excel
Assistant Manager
1 Year 2 Months- Assisted in managing daily operations and ensuring compliance with company standards.
- Trained and mentored new team members on store policies and procedures.
- Streamlined inventory management processes to enhance product availability and reduce waste.
- Developed promotional displays to increase customer engagement and drive sales.
Retail Associate
1 Year 2 Months- Assisted customers with product selection, enhancing shopping experience and ensuring satisfaction.
- Maintained inventory accuracy through regular stock checks and organized product displays.
- Operated point-of-sale systems to process transactions efficiently and accurately.
- Collaborated with team members to optimize store layout and improve customer flow.
Dietary Aide
1 Year 3 Months- Open kitchen
- Assist with food prep
- Put together plates to serve
- Sanitize work areas
- Check dates in walk-in and dry storage
- Check Dishwasher settings
- Clean dishes, glasses, silverware and trays
- Prepare carts for all service
- Deliver to food to patients
Radiology Scheduler
8 Years 8 Months- Scheduled patient appointments using EMR systems to optimize clinic workflow.
- Coordinated with medical staff to ensure timely completion of imaging procedures.
- Managed patient inquiries and provided information on radiology services effectively.
- Assisted in maintaining accurate patient records and appointment logs for compliance.
Food Champion, Trainer, MIC
3 Months- Open store
- Food prep hot & cold
- Set up the line
- Stock
- Check inventory
- Prepare food sauces/ product
- Clean restaurant
- Drive-Thru
- Front counter operations
- Call vendors to repair machines
Orthopedic Scheduler/Medical Receptionist
8 Months- Schedule clinic visits
- Complete patient charts
- Verify insurance
- Review x-rays to match w/ providers
- Handle work ups form urgent care/ER
- Handle referrals in triage/main
- Work with outside hospitals/offices
- Provide self-pay procedures
Radiology Scheduler/Front Desk
5 Years 4 Months- Schedule MRI, US, CT, Xray exams
- Scan Provider orders
- Fix problems in Radiology as Troubleshooter
- Front desk duties like making CD’s
- Faxing test results to Physicians
- Working with Radiologist
Assistant General Manager
4 Months- Managed store operations, following established guidelines and procedures
- Administered company policies and procedures
- Provided excellent customer service, resolve customer complaints, utilize service recovery techniques
- Controlled food and labor cost by managing payroll, inventory and revenue
- Recruited and trained new employees, provide education to current staff, ensure adherence to safe work practices
Shift Manager
1 Year- Managed store operations; directed staff to handle daily tasks
- Controlled food and labor costs by monitoring inventory and staffing
- Oriented and trained new employees regarding safe food handling, customer service and other administrative policies and procedures
- Assisted with inventory and cash management processes
- Worked closely with division and region managers regarding corporate quality inspections
Machine Operator
4 Months- Operated machinery safely and efficiently
- Ensured quality control by inspecting product for defects
- Prepared product for shipment to customers
- (temporary position)
Shift Manager
1 Year- Supervised shift employees; ensured appropriate professional attire and customer service standards were adhered to
- Provided for food quality assurance by adhering to safety standards
- Resolved customer complaints
Health Service Coordinator
1 Year 9 Months- Managed the territory by supervising vascular screening team; providing event coordination
- Provided public relations/marketing information to clients in order to market product to various business groups and local Chambers of Commerce
- Coordinated health fairs/workshops for target businesses; presented information at the fairs to the attendees
- Met with client groups routinely to ensure customer satisfaction and loyalty
Education
Bachelor of Arts - Counseling Psychology
Diploma - Practical Theology
- General Studies
Attended
Skills
VIP guest handling
Strong organization
Guest satisfaction focus
Exceptional communication
Hospitality industry expertise
Property management systems
Upselling strategies
Cross-cultural sensitivity
Meeting planning
Reservation management
Other
- United States Marine Corp (Reserves), Field Operations
- 1987-1991
- Tate Music Group national recording artist
Section name
- Public relations, Cook Children’s university
- 2011-04-present
- Decon Team
- 2014-09- Present
Accomplishments
A country star with many awards in the music industry. Accomplished film and TV actor. Helped build a TV and recording studio at Cook Children’s. Sponsored by Garth Brooks and Troy Aikman.
Affiliations
Ronald McDonald House
Salvation Army
St. Jude
Top charity organizations
Timeline
Assistant Manager
7-11
06.2025 - CurrentRead More
Retail Associate
Home Depot
04.2024 - 06.2025Read More
Dietary Aide
Aramark
01.2024 - 04.2025Read More
Food Champion, Trainer, MIC
Yum Brands/Southern Multi-Foods/ Taco Bell
01.2023 - 04.2023Read More
Orthopedic Scheduler/Medical Receptionist
Dodson Specialties Clinic, Ft. Worth, Texas
05.2022 - 01.2023Read More
Radiology Scheduler/Front Desk
Cook Children’s Medical Center, Ft. Worth, Texas
01.2017 - 05.2022Read More
Radiology Scheduler
Cook Children’s
04.2016 - 12.2024Read More
Guest relations specialist
Cook Children’s Medical Center, Ft. Worth, Texas
04.2011 Read More
Assistant General Manager
Yum Brands/ Taco Bell Corp., Dallas, Texas
12.2010 - 04.2011Read More
Shift Manager
Epsi, Inc. (Domino’s), Midlothian, Texas
12.2009 - 12.2010Read More
Machine Operator
Sterilite Corporation, Ennis, Texas
08.2009 - 12.2009Read More
Shift Manager
Taco Bell, Midlothian, Texas
08.2008 - 08.2009Read More
Health Service Coordinator
Lifeline Screening, Cleveland, Ohio
03.2006 - 12.2007Read More
Tarrant County Junior College
from General Studies
Read More
Christ for the Nations Institute
Diploma from Practical Theology
Read More
CFNI
Bachelor of Arts from Counseling Psychology
Read More