Todd Cassidy
Indianapolis,IN
Summary
Versatile Depot Training Specialist and entrepreneur with a proven track record in training program development and delivery, highlighted by being the top-selling route representative at Cygnus Home Service/Schwan's from 2020-2024. Exceptional in customer service, demonstrating both hard and soft skills essential for dynamic work environments.
Many references available upon request.
Overview
29
29
years of professional experience
Work History
Depot Training Specialist
Cygnus Home Service/Schwan's
07.2011 - 11.2024
Training all new employees, use of handheld computer, product knowledge, safety in and out of delivery vehicle, sales techniques, customer service, day to day route planning. Additionally, I was the top-selling route representative from 2020-2024.
Restaurant Owner
Self-employed at Ale House Pub
08.1998 - 05.2010
Duties included all aspects of operating a 60-seat restaurant/sports pub such as food preparation and ordering, cooking, bartending, licensing, payroll, taxes, extensive customer service and scheduling of employees.
Restaurant Owner
Self-employed at Tailgators Sports Bar
02.1996 - 08.1998
The job description for this entry is the same as the job description for the previous entry at the Ale House Pub.
Education
No Degree - Communications And Marketing
University of EvansvilleIN
Evansville, INHigh School Diploma -
Benton Central High School
Oxford, IN05-1980
Skills
- Learning management systems
- E-learning platforms
- Training program development
- Training program design
- Training delivery
- Job training
- Training evaluation
Timeline
Depot Training Specialist
Cygnus Home Service/Schwan's
07.2011 - 11.2024
Restaurant Owner
Self-employed at Ale House Pub
08.1998 - 05.2010
Restaurant Owner
Self-employed at Tailgators Sports Bar
02.1996 - 08.1998
No Degree - Communications And Marketing
University of EvansvilleIN
High School Diploma -
Benton Central High School
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