Desired Job Title
On-Road SupervisorOperations ManagerSpecial Education TeacherWork Type
Full TimeConsultingLocation Preference
RemoteHybridOn-SiteLocation: Jacksonville, Florida
Open to relocation: Yes
Open To Work
Todd Fisher
Jacksonville,Florida
Work Preference
Summary
Dynamic operations manager dedicated to driving efficiency and enhancing service quality. Successfully implemented strategic initiatives that optimized processes, reduced costs, and elevated customer satisfaction through effective team leadership and compliance management.
Overview
12
12
years of professional experience
Work History
On-Road Supervisor
UPS
Florida
07.2019 - Current
- Supervise the daily performance of service providers to ensure quality service, improve performance, and maintain compliance with environmental, health and safety requirements.
- Work efficiently with team to maximize day-to-day proficiency and ensure packages are delivered in a safe, timely, and professional manner.
- Participate in the development and implementation of work process plans to maximize center proficiency and achieve business results.
- Review and analyzed work processes and schedules to identify cost reduction and performance enhancement opportunities.
- Analyzed dispatch plans, pinpointed improvement opportunities, supported preload teams, published reports, and conducted service audits.
- Foster sales lead participation by cultivating mutually beneficial customer relationships.
Operations Manager
California Autism Center & Learning Group
California
09.2017 - 03.2019
- Collaborated with Treatment Center Coordinator and Chief Operating Officer to enhance operational efficiency.
- Coordinated schedule and daily operations for employees and clients to ensure seamless workflow.
- Processed payroll and maintained employee timekeeping records to ensure accuracy and compliance.
Special Education Teacher
Kings County School District
Orange Cove, California
06.2014 - 08.2017
- Developed individualized learning plans for students with diverse needs, fostering engagement and facilitating measurable academic growth.
- Incorporated structured behavior intervention strategies within personalized educational plans.
- Collaborated with families, administrators, and multidisciplinary teams to refine educational strategies and support student success.
- Formulated progress tracking tools for various learning interventions, enabling targeted adjustments and improved student outcomes.
Education
Master of Science - Psychology
National University
Fresno, CA07-2018
Skills
- Project management and operations
- Schedule optimization
- Quality assurance and service
- Operational efficiency
- Environmental compliance
- Safety regulations
- Team collaboration
- Problem solving
- Communication skills
Timeline
On-Road Supervisor
UPS
07.2019 - Current
Operations Manager
California Autism Center & Learning Group
09.2017 - 03.2019
Special Education Teacher
Kings County School District
06.2014 - 08.2017
Master of Science - Psychology
National University