Todd Henry

Complete collision damage estimates on vehicles and coordinate repairs with customers and insurance companies

• Examined client financial records to inform on possible plans for total-loss vehicles or large repairs.
• Liaised between car owners and insurance agencies about auto damage and insurance claims.
• Negotiated completed damage estimates and repair costs.
• Demonstrated expertise in various makes and models of vehicles, allowing for precise identification of necessary repairs during damage assessment.
• Provided exceptional customer service by addressing concerns and answering questions promptly throughout the appraisal process.

Completed auto damage estimate for customers and insurance companies

• Inspected vehicles to evaluate necessary repairs and determine extent of damage.
• Demonstrated expertise in various makes and models of vehicles, allowing for precise identification of necessary repairs during damage assessment.
• Ensured compliance with state regulations and company guidelines by conducting thorough inspections of damaged vehicles.
• Collaborated with insurance adjusters to negotiate fair settlements, ensuring client satisfaction and maintaining company reputation.
• Used Software to calculate damages and claim values.

• Carried and managed consistently heavy project workload through exemplary organizational, time management and collaboration talents.
• Coordinated with local body shops to assign repair jobs and obtained rental vehicles for customers for duration of restoration process.
• Kept current on insurance regulations, laws, policies and procedures.