Todd Hicks
Conyers,GA
Summary
Proactive and efficient Scheduling Coordinator skilled in managing appointments and responding to customer inquiries. Committed to improving communication channels and developing effective scheduling processes to support organizational success. Detail-oriented professional with extensive experience in scheduling coordination and shipping management. Known for strong organizational skills and the ability to lead teams, fostering collaboration across departments to achieve production objectives and minimize operational disruptions. Organized scheduling coordinator with proactive attitude regarding production scheduling coordination. Several years of experience in production and materials management. Consistently builds upon existing skills and learns new skills while completing projects within established timeframes. Highly motivated scheduling coordinator offering career in handling administrative tasks successfully while maintaining calendars for several-person firm. Promoting sharp computer and relationship-building talents coupled with exemplary communication skills. Excels in complex tasks involving multiple stakeholders, critical details and hard deadlines.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Scheduling Coordinator
International Paper Lithonia
Lithonia, Georgia
07.2024 - Current
- Collaborated with other departments to coordinate resources when necessary.
- Responded promptly to all customer inquiries regarding availability or schedule changes.
- Set and confirmed customer appointments.
- Gathered employee and staff data to develop monthly work schedules.
- Developed effective scheduling processes to achieve production objectives.
- Collaborated with department managers to forecast staffing needs and adjust schedules accordingly.
- Responded to emergency scheduling changes promptly, minimizing disruptions to operations.
- Streamlined communication channels to ensure timely updates and changes to schedules were disseminated efficiently.
Shipping and Receiving Lead
International Paper
Lithonia, Georgia
03.1996 - Current
- Performed daily shipping and receiving duties, including verifying items received against invoices or packing slips.
- Scheduled pick-ups and deliveries with carriers in a timely manner.
- Created detailed reports regarding inventory levels, shipment tracking information, and other relevant data.
- Monitored stock levels and replenished as needed to meet customer demands.
- Utilized computer systems to track orders throughout the supply chain process.
- Maintained accurate records of incoming and outgoing shipments.
- Coordinated with vendors to ensure timely delivery of goods.
- Supervised and trained personnel in the proper use of shipping and receiving equipment and procedures.
- Negotiated rates with carriers to achieve cost savings objectives.
- Developed strategies to improve overall efficiency of shipping and receiving processes.
- Ensured compliance with all safety regulations while handling hazardous materials.
- Managed warehouse operations by organizing workflow, delegating tasks, and ensuring accuracy of product labeling.
- Identified opportunities for improvement in the existing shipping and receiving processes.
- Prepared work orders, bills of lading or shipping orders to route materials.
- Determined shipping methods, routes or rates for materials to be shipped.
Education
Lithonia High School
Lithonia, GA06-1988
Skills
- Appointment management
- Inventory management
- Shipment tracking
- Effective communication
- Conflict resolution
- Time management
- Data analysis skills
- Customer service
- Problem solving
- Schedule organization
- Customer service and support
Certification
- Fork Lift Operation&Training
Custom
- System & Software:CCR/WCR,Kiwi,Sap, Pack Info
Accomplishments
CEO Award- Outstanding performance and contribution
Perfect Attendence ( multiple years)
Recognized for reliability and consistency
Timeline
Scheduling Coordinator
International Paper Lithonia
07.2024 - Current
Shipping and Receiving Lead
International Paper
03.1996 - Current
Lithonia High School
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