Todd Ivankovich
Coeur d’Alene,ID
Summary
Highly motivated community liaison and manager, specializing in customer relations, organization, referral responsiveness and the ability to adapt and overcome a variety of unforeseen circumstances.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Community Liaison
Skilled Nursing Facility
Coeur d’Alene, ID
08.2021 - Current
- Identified, acquired, and developed strategic partnerships with medical referral sources to optimize referral pathways.
- Analyzed medical records in partnership with clinical teams to facilitate effective patient care decisions.
- Coordinated interactions between potential residents and case management teams to streamline support services and improve client outcomes.
- Coordinated outreach initiatives through community events to raise awareness of skilled nursing facility offerings.
- Attend job fairs and hiring events to recruit medical staff, hospitality aides and environmental staff.
- Programs required to perform the job include: Office, Epic, Relias training, Paycom, PCC, AIDA, and TELS for maintenance.
- Provided support to community members by addressing inquiries and resolving concerns effectively.
Plant Manager, SQF Practitioner and QA Technician
Taylor Gleason Enterprises and Namaste Foods
Hayden, ID
2016 - 08.2021
- Achieved compliance with food safety and quality standards through effective co-packing of gluten-free, allergen-free, non-GMO, and organic dry baking goods. Established and maintained comprehensive food defense systems. Enhanced operational efficiency by implementing good manufacturing practices and standard operating procedures.
- Coordinated resource management to ensure compliance with food safety and quality goals, driving continuous improvement of SQF program.
- Monitored adherence to established requirements, guaranteeing readiness for third-party audit evaluations.
- Conducted regular inspections and enforced OSHA safety protocols to safeguard workplace safety.
- Increase management's effectiveness by recruiting, selecting, training and mentoring managers.
- Accomplish objectives by establishing plans, budgets, goals, allocating resources, reviewing progress, and making mid-course corrections.
- Conducted regular audits and assessments to verify adherence to HACCP guidelines and regulations.
- Maintain and implement certifications that apply to customer requirements.
- Compiled detailed reports on audit findings, corrective actions, and risk management strategies to enhance system integrity and compliance.
- Years Experience – 8
- Oversee daily plant operations ensuring compliance with safety and quality standards.
- Implement process improvements to enhance production efficiency and reduce downtime.
Service/Office Manager
Northstar Clean Concepts
Spokane, WA
- Organize, schedule and process service orders of service technicians.
- Continue to develop and grow our customer base through our preventive maintenance program.
- Maintain a continual knowledge of company products.
- Provide service and managerial support to our Pasco store.
- Managed timelines for equipment installation and startup, facilitating seamless operational readiness.
- Conducted regular audits and maintained accurate records of warehouse parts and equipment inventory.
- Maintain customer and inter personnel relations.
- NorthStar Clean Concepts - Spokane, WA
- Years Experience – 6
- Oversaw production schedules to enhance efficiency and meet operational targets.
- Conducted thorough assessments and instituted safety protocols, significantly reducing workplace incidents and maintaining compliance with industry regulations.
- Monitored inventory levels to optimize supply chain operations and minimize downtime.
- Streamlined daily operations to improve customer satisfaction and enhance overall service delivery quality.
- Facilitated staff development and monitoring to ensure strict adherence to established service protocols and standards.
Parts Sales/Safety Coordinator
Spokane, WA
- Provide support to all departments (service, sales, and rental).
- Quote individual jobs for repair.
- Maintain a working relationship with vendors, customers, mechanics, and salespersons.
- Orchestrate the ordering of parts from our Manufacturers as well as outside vendors, to ensure repairs are completed in a timely manner.
- Maintain and monitor inventory levels in the warehouse as well as service trucks.
- Safety Coordinator
- Years Experience – 7
Gold Mining - Metallurgical, wet lab analysis and heavy equipment operation.
Elko, NV
- Years Experience - 6
Education
Certificate - Industrial Electronics
Helena Vo-Tech
Diploma - undefined
Anaconda High School
Skills
- Effective partnership development
- Local resource management
- Networking within communities
- Management coordination
- Prioritization and scheduling
- Effective problem resolution
Certification
Professional Certifications: SQF Practitioner, HACCP Certified, PCQI Certified, OSHA 30
Timeline
Community Liaison
Skilled Nursing Facility
08.2021 - Current
Parts Sales/Safety Coordinator
Gold Mining - Metallurgical, wet lab analysis and heavy equipment operation.
Diploma - undefined
Anaconda High School
Plant Manager, SQF Practitioner and QA Technician
Taylor Gleason Enterprises and Namaste Foods
2016 - 08.2021
Service/Office Manager
Northstar Clean Concepts
Certificate - Industrial Electronics
Helena Vo-Tech