Diligent store owner and business consultant with a proven track record at Green Shore Clinic, excelling in performance analysis and customer relations. Successfully developed marketing strategies that boosted client acquisition and trained staff to enhance service quality. Adept at business management and negotiation, driving operational efficiency and client satisfaction. Oversaw the construction of over 100,000 sq ft of multiple commercial cannabis growing facilities. Proficient in architectural blue prints, HVAC systems, Electrical engineering and contract management and leases. Fully trained staff within Cannabis growing facilities from day 1 to full cycle logistics. Looking for new opportunities to apply my skillset in new markets. Currently furthering education in real estate and insurance license and management
Hi, I’m
Todd Kozicki
Eastpointe,MI
Summary
Overview
20
years of professional experience
Work History
Green Shore Clinic
Store Owner
02.2015 - Current
Job overview
- Managed daily operations to ensure seamless customer service and clinic efficiency.
- Networked Consulting for construction of over 100,000 sq feet of commerical cannabis Facilities.
- Developed and implemented marketing strategies to enhance brand visibility and attract new clients.
- Trained and supervised staff to improve service quality and operational performance.
- Oversaw inventory management, ensuring availability of essential products for clients' needs.
- Oversaw financial performance, managing budgets to ensure profitability and sustainability.
- Developed a loyal customer base with personalized assistance, attentive listening, and friendly interactions.
- Prepared bank deposits and handled business sales, returns, and transaction reports.
Tango Jack
Consultant
07.2024 - 01.2025
Job overview
- Analyzed client needs to develop tailored workflow solutions and integrated pest management.
- Collaborated with cross-functional teams to streamline project workflows and improve efficiency.
- Conducted market research to identify trends and inform strategic recommendations for clients to improve sales.
- Supported the implementation of new systems, ensuring alignment with client objectives and expectations.
GP Zone Computer Repair
Computer Repair Technician
02.2012 - 01.2015
Job overview
- Diagnosed hardware and software issues for diverse computer systems.
- Repaired and replaced defective components to restore functionality.
- Provided technical support and troubleshooting via phone and in-person consultations.
- Maintained accurate records of repairs and customer interactions in service management software.
Xbox
Customer Service Representative
12.2010 - 01.2012
Job overview
- Assisted customers with inquiries and resolved issues through various communication channels.
- Provided accurate product information, enhancing customer knowledge and satisfaction.
- Documented customer interactions using CRM software for effective follow-up and service tracking.
- Collaborated with team members to streamline processes and improve response times.
Education
Michigan State UniversityEast Lansing, MI
Bachelor of General Studies from General Studies
2008
University Overview
Notre Dame High SchoolHarper Woods, MI
High School Diploma
05.2003
University Overview
Skills
Store maintenance
Timeline
Consultant
Tango Jack
07.2024 - 01.2025
Store Owner
Green Shore Clinic
02.2015 - Current
Computer Repair Technician
GP Zone Computer Repair
02.2012 - 01.2015
Customer Service Representative
Xbox
12.2010 - 01.2012
Michigan State University
Bachelor of General Studies from General Studies
Notre Dame High School
High School Diploma