Todd Lux
Tomball,TX
Summary
Accomplished General Manager with a proven track record at Brookshire Hyundai, enhancing operational efficiency and customer loyalty. Expert in P&L management and operations oversight, with a knack for fostering high-performing teams and boosting business growth. Skilled in advertising and marketing, demonstrating significant achievements in customer retention and revenue increase.
Overview
30
30
years of professional experience
Work History
General Manager
Brookshire Hyundai
09.2022 - Current
- Increased New Car Volume from 64 average per month in 2022 to 92 average per month so far in 2024
- Increased Used Car Volume from 27 average per month in 2022 to 51 average per month so far in 2024
- Implemented operational strategies and effectively built customer and employee loyalty.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Formulated policies and procedures to streamline operations.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
General Manager
Team Gillman Honda North
09.2020 - 08.2022
- Reviewed employee performance and instituted changes in techniques or procedures to improve services and simplify workflow.
- Interviewed, hired, trained and promoted associates to support operations and company growth.
- Displayed financial responsibility through P&L management.
- Implemented and maintained cash handling standards to eliminate theft of services or company funds.
- Utilized reports, analyzed information and monitored trends to identify opportunities.
- Increased sales staff from 8 to 22 highly trained volume based associates
General Sales Manager
Bayway CDJR
07.2018 - 09.2020
- Increase YOY Front PRU New and Used from $807 PRU in 2019 to $1286 PRU in 2020
- Increase YOY Back PRU New and Used from $2602 in 2019 to $3842 PRU in 2020
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Developed and implemented comprehensive salesperson training program.
- Upheld company policies and implemented standards fairly.
General Sales Manager
AutoNation CDJR Katy
02.2017 - 03.2018
- G
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
Pre Owned Director
AutoNation CDJR Spring
02.2015 - 02.2017
- Exceeded sales goals through effective time management and resource allocations.
- Hired, trained and built high-performing team of sales representatives.
- Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
Pre-Owned Sales Director
BMW-MINI of The Woodlands (AutoNation)
02.2011 - 02.2015
- Hired, trained and built high-performing team of sales representatives.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Established pricing strategies to maintain competitive pricing and maximize profits.
Sales, Sales Management, and Dealer Principal
Various in Wisconsin Since 1994
07.1994 - 01.2011
- Determined monthly and yearly forecasts in terms of unit sales, gross profit objectives and departmental profits.
- Checked condition of vehicles to maintain highest quality standards..
- Met with sales personnel daily to review previous day's results and current plan of action.
- Reviewed monthly commission sheets, productivity reports, monthly forecasts and profit performance.
Education
High School Diploma -
Cuba City High School
Cuba City, WI05.1994
Skills
- Advertising and marketing
- Operations Oversight
- Customer Retention
- Branding
- Staff Supervision
- Expense Control
- Customer Relationship Management
- Loss Prevention
- Vendor Sourcing
- Business Development
- P&L Management
Accomplishments
Hyundai's "Brand Ambassador" for 8 consecutive quarters and NEVER missing CSI benchmark with 14 out of 25 months in the top 25 stores Nationwide.
The ONLY Honda Store in Houston Texas to win "The Presidents Award" in all departments (Sales, Service, and Parts) in 2021.
Timeline
General Manager
Brookshire Hyundai
09.2022 - Current
General Manager
Team Gillman Honda North
09.2020 - 08.2022
General Sales Manager
Bayway CDJR
07.2018 - 09.2020
General Sales Manager
AutoNation CDJR Katy
02.2017 - 03.2018
Pre Owned Director
AutoNation CDJR Spring
02.2015 - 02.2017
Pre-Owned Sales Director
BMW-MINI of The Woodlands (AutoNation)
02.2011 - 02.2015
Sales, Sales Management, and Dealer Principal
Various in Wisconsin Since 1994
07.1994 - 01.2011
High School Diploma -
Cuba City High School
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