Todd McBride
Best Supply
Mentor,OH
14
years of professional experience
Operations and Supply Chain professional with years of experience supporting warehouse operations, logistics, transportation, inventory management, customer service, and vendor coordination. Proven ability to improve operational efficiency, streamline workflows, build strong customer relationships, and solve complex logistical challenges in fast-paced environments. Experienced in sales support, shipping, distribution, and cross-functional collaboration with a strong commitment to quality, safety, and continuous improvement. Currently pursuing a Bachelor of Arts in Operations Management and Analysis.
Work History
Inside Sales & Warehouse Operations
3 Years 4 Months- Support customers by identifying project requirements and recommending appropriate building materials and solutions.
- Process customer orders accurately while maintaining exceptional customer service.
- Train and support warehouse employees on company procedures, inventory practices, and safety standards.
- Coordinate warehouse and sales activities to ensure timely order fulfillment.
- Resolve customer concerns professionally while building long-term business relationships.
- Maintain current product knowledge to provide accurate recommendations and increase sales opportunities.
- April 2023 – Present
Operations Associate
1 Year- Managed customer orders from quotation through invoicing, allocation, and delivery.
- Served as the primary point of contact for customers and internal sales teams throughout the order lifecycle.
- Coordinated statewide logistics, permitting support, and material transportation across Florida.
- Assisted sales initiatives through field support, material deliveries, and drone-based site documentation.
- Maintained a high level of customer satisfaction through responsive communication and accurate order processing.
- February 2022 – February 2023
Logistics Specialist
1 Year 9 Months- Coordinated domestic and international freight shipments for major clients.
- Prepared shipping documentation including customs paperwork, certificates of origin, insurance certificates, and packing lists.
- Negotiated transportation rates with carriers while maintaining service quality and delivery performance.
- Tracked time-sensitive shipments by air, ocean, and ground transportation.
- Built strong relationships with vendors and transportation providers to improve service levels.
- Supported the growth of the Lockheed Martin account by sourcing qualified logistics providers that met strict customer requirements.
- October 2017 – July 2019
Delivery Driver
1 Year 11 Months- Delivered packages safely and efficiently while consistently meeting delivery schedules.
- Verified shipments, maintained accurate delivery documentation, and resolved customer concerns.
- Followed all DOT, company, and safety regulations while operating commercial vehicles.
- Built positive customer relationships through dependable service and professionalism.
- November 2015 – October 2017
Independent Contractor Courier
2 Years 9 Months- Coordinated time-sensitive deliveries for hospitals and commercial customers.
- Planned efficient delivery routes to maximize productivity and reduce delays.
- Maintained communication with customers throughout the delivery process.
- Consistently met strict delivery deadlines while maintaining high service standards.
- April 2012 – January 2015
Education
Bachelor of Arts - Operations Management and Analysis
In Progress
Associate of Arts - Criminal Justice
Skills
Operations Management
Supply Chain & Logistics
Warehouse Operations
Inventory Control
Transportation Coordination
Vendor & Carrier Management
Customer Relationship Management
Process Improvement
ERP & Transportation Management Systems (TMS)
Strategic Planning
Order Management
Team Leadership & Training
Cross-Functional Collaboration
Compliance & Documentation
Microsoft Office Suite
Microsoft Excel
Microsoft Word
PowerPoint
Outlook
ERP Systems
Transportation Management Systems (TMS)
Adobe Creative Suite
Timeline
Inside Sales & Warehouse Operations
Best Supply
04.2023 - CurrentRead More
Operations Associate
Modern Concepts Solar
02.2022 - 02.2023Read More
Logistics Specialist
Allyn International Services, Inc.
10.2017 - 07.2019Read More
Delivery Driver
FedEx Home Delivery – Integra Solutions
11.2015 - 10.2017Read More
Independent Contractor Courier
Bonnie Speed Logistics
04.2012 - 01.2015Read More
Lakeland Community College
Associate of Arts from Criminal Justice
Read More
University of Arizona (Online)
Bachelor of Arts from Operations Management and Analysis
Read More