- Web Development and Design
- Video Gaming
Todd Miller
Charlotte,NC
Summary
Proven track record in enhancing customer satisfaction and loyalty through tailored IT solutions and effective management of daily operations.
Dynamic business owner with over 17 years of experience in customer relations and small business operations. Skilled in developing tailored IT solutions and mentoring teams to improve communication and problem-solving. Committed to driving operational efficiency and fostering strong client relationships.
Results-driven professional with expertise in client service and relationship building. Known for developing IT solutions that enhance customer loyalty and streamline operations. Ready to leverage skills to support business objectives and drive customer engagement.
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
18
18
years of professional experience
Work History
Owner
Tentside Computers
09.2008 - Current
- Developed tailored IT solutions for diverse client needs, enhancing customer satisfaction and loyalty.
- Managed daily operations, ensuring efficient service delivery and timely project completion.
- Oversaw technical support team, mentoring staff to improve problem-solving skills and response times.
- Implemented new software systems, streamlining workflow processes and increasing operational efficiency.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Education
High School Diploma -
GED
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
Interests
Timeline
Owner
Tentside Computers
09.2008 - Current
High School Diploma -
GED