TODD NASH

• Guided a team of 30 employees in skill development while managing an 800-vehicle fleet.

• Achieved exemplary customer service scores consistently on a monthly basis.

• Implemented effective problem-solving strategies to ensure seamless business operations.

• Managed profit and loss sheets to drive fleet expansion and revenue growth.

• Developed and implemented strategic sales initiatives to enhance customer engagement and drive revenue growth.

• Led branch operations, ensuring compliance with company policies and regulatory standards

• Analyzed market trends to identify opportunities for service expansion and competitive positioning.

• Developed risk management strategies for corporate compliance and governance frameworks.
• Conducted regular risk assessments to identify potential vulnerabilities and threats.
• Collaborated with cross-functional teams to implement risk mitigation plans effectively.
• Analyzed regulatory changes to ensure organizational alignment with industry standards.
• Prepared comprehensive reports detailing risk analysis findings and recommendations.
• Led incident response initiatives to address emerging risks and security breaches.
• Identified potential risk exposure to develop corrective action plans.
• Collaborated with law enforcement officials for physical security breaches, safety emergencies and fraud cases.
• Reported findings on risk exposures to senior executives and board of directors.

• Managed community relations and communication for diverse homeowner associations.
• Coordinated maintenance schedules and vendor services to ensure property upkeep.
• Coordinated community events to enhance resident engagement and participation.
• Managed social media platforms to promote community activities and updates.
• Developed communication materials for residents regarding policies and procedures.
• Facilitated meetings between residents and management to address concerns.
• Oversaw maintenance requests ensuring timely responses from service teams.

• Led daily operations for branch, ensuring smooth workflow and service delivery.
• Managed team schedules, optimizing staff allocation and resource usage effectively.
• Developed training programs for employees, enhancing skills and service knowledge.
• Implemented customer feedback systems, improving client satisfaction and loyalty initiatives.
• Oversaw inventory management processes, maintaining accurate stock levels and orders.
• Coordinated marketing strategies to promote services and boost local engagement efforts.
• Facilitated regular meetings with staff, fostering communication and teamwork throughout branch.
• Monitored compliance with company policies and safety regulations in branch operations.
• Managed staff scheduling, hiring and training processes.
• Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
• Managed and inspired team members to perform to full potential, driving branch profitability.
• Conducted regular performance reviews for all employees in the branch.
• Monitored financial performance of the branch on a monthly basis.

• Assisted in daily branch operations and customer service management.
• Supported team training and development for new employees.
• Implemented policies to enhance branch efficiency and compliance.
• Coordinated with upper management to execute strategic plans.
• Oversaw cash handling procedures and ensured accuracy.

• Assisted in preparing reports and presentations for executive meetings.
• Managed communication between departments to ensure project alignment.
• Coordinated daily office operations and schedules for senior management.
• Handled confidential documents with discretion and maintained filing systems.
• Developed process improvements to streamline administrative workflows.

• Assisted in managing daily operations and improving workflow efficiency.
• Collaborated with teams to develop and implement strategic initiatives.
• Conducted market research to identify trends in enterprise mobility solutions.
• Analyzed customer feedback to enhance service offerings and user experience.
• Learned company processes, procedures and employee role functions.