Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Accomplishments
Certification
References
Timeline
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Todd Pitcher

Todd Pitcher

Herriman,United States

Summary

Results-oriented Store Manager with over 9 years in leadership, large account management, and commercial sales experience. Adept in assessing customer desires and requirements while efficiently delegating team members to provide exceptional service. Quality focused Store Manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of success.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Store Manager

Commercial Tire
Salt Lake City, United States
03.2015 - Current
  • Cross trained in multiple departments including sales, manufacturing shop, wearhouse, safety management and store management.
  • Managed several different locations including the largest hub that generates 14 million in revenue.
  • Recruited, trained and supervised new employees.
  • Established customer service standards and monitored staff compliance.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Negotiated contracts with customers.
  • Formed and sustained strategic relationships with clients.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Established store tactics and strategies to achieve operational performance and sales goals.
  • Ensured compliance with safety regulations and company policies.
  • Managed inventory tracking and physical inventory counts to minimize loss and placed orders to restock.
  • Oversaw daily operations, optimizing efficiency and productivity.
  • Provided regular training sessions for staff on sales techniques, product knowledge and customer service standards.

Lead Operator

Granite Construction
Salt Lake City, United States
04.2012 - 02.2015
  • Brought forth knowledge of machine set up and quality testing
  • Worked in a manner consistent with a fast paced production schedule
  • Worked with precision and attention to detail, resulting in production increases
  • Implemented safety regulation standards to ensure a safe workplace.
  • Implemented corrective actions when necessary to address nonconformities.
  • Performed daily maintenance checks and troubleshooting of equipment malfunctions.
  • Monitored machine operations and ensured adherence to safety regulations.
  • Adapted quickly to changing conditions in order to meet customer demands.

Education

Pre-engineering and general studies -

Weber State University
03.2012

High School Diploma -

Weber High School
05.2009

Skills

  • Ability to Work Under Pressure and with Deadlines
  • Customer Service
  • Budgeting & Scheduling
  • Large Staff Management
  • Store operations oversight
  • Sales Coaching and Employee training
  • Employee Recruiting, Hiring and Terminations
  • Documentation And Reporting
  • Sales Analysis
  • Process Improvements
  • Budgeting and cost control
  • Operational Efficiency
  • POS Systems
  • Inventory Management
  • MS Office proficient
  • Sales expertise
  • Performance Reviews
  • Opening and closing procedures
  • Conflict Resolution
  • Key account development
  • National account management

Hobbies and Interests

  • Off Roading
  • Mountain Biking
  • Automotive
  • Golf

Accomplishments

  • Rookie of the year (Commercial Tire 2016)
  • Outstanding Sales (Commercial Tire 2017)
  • Outstanding performance (Commercial Tire 2020)
  • Perfect year (Commercial Tire 2020)

Certification

  • Forklift Certification
  • TIA Certification
  • CPR certification

References

References available upon request.

Timeline

Store Manager

Commercial Tire
03.2015 - Current

Lead Operator

Granite Construction
04.2012 - 02.2015

Pre-engineering and general studies -

Weber State University

High School Diploma -

Weber High School

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Todd Pitcher