TODD PUDERER

• Investigate, evaluate, and estimate damages for vehicles, structures, and equipment.
• Review policies to determine coverage and ensure accurate claim resolution.
• Collaborate with claimants, contractors, and engineers; maintain detailed documentation.
• Provide customer service during sensitive situations.
• Utilize Mobile Claims to accurately estimate the damages.

• Created estimates for mitigation and rebuild work following insurance guidelines.

• Handled change orders and coordinated with contractors, project managers, and carriers.

• Provided emergency dispatch support after hours, addressing client concerns promptly.

• Supervised 10 employees and maintained production efficiency across shifts.

• Conducted 90-day reviews and performance coaching.

• Managed part orders, digital press operations, and preventive maintenance.

• Communicated key updates to corporate office daily.

•Treated wastewater and managed chemical safety protocols with proper PPE.

• Maintained supply inventory and repaired filtration systems.

• Left position to support son’s medical treatment at St. Jude’s.

•Trained staff and maintained kitchen operations during peak hours.

• Handled customer concerns and ensured cleanliness and safety.

• Managed morning prep, inventory, and staff training.

• Transitioned to full-time at Chick-fil-A due to promotion.