Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
Work History
EVS Technician
Dartmouth-Hitchcock Medical Center
Lebanon, NH
05.2022 - Current
Disinfected surfaces using approved chemicals according to safety regulations.
Requisitioned supplies or equipment for cleaning and maintenance duties.
Inspected rooms for cleanliness prior to guest arrival.
Responded quickly to customer requests or complaints regarding housekeeping services.
Adhered strictly to departmental policies regarding confidentiality of guest information.
Operated and maintained cleaning equipment, performing repairs as necessary.
Maintained accurate records of all cleaning activities, such as areas cleaned and materials used.
Reported any repairs or damages observed during routine rounds of inspection.
Assisted with special projects related to housekeeping duties as assigned by supervisor.
Followed safety processes for all manual and electric cleaning equipment.
Followed infection control policies when handling soiled linen or contaminated surfaces.
Worked with cross-functional teams to achieve goals.
Understood and followed oral and written directions.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Prioritized and organized tasks to efficiently accomplish service goals.
Completed day-to-day duties accurately and efficiently.
Followed procedures for using and disposing of disinfectant chemical cleaners.
Collected soiled linens, made beds and transported items to laundry services.
Followed safety guidelines to ensure a safe work environment for staff members and visitors.
Custodian
Dartmouth College
Hanover, NH
06.2012 - 05.2022
Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
Checked and stocked inventory throughout facility to meet expected demands.
Providing support services for a variety of events including setup and breakdown assistance as needed.
Followed company uniform, performance and security policies with every job.
Adhering strictly to health and safety regulations while performing duties.
Disinfecting high-touch areas including doorknobs, handrails on stairs, escalators, and elevator buttons.
Prioritized and organized tasks to efficiently accomplish service goals.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Completed day-to-day duties accurately and efficiently.
Worked with cross-functional teams to achieve goals.
Shift Supervisor
CVS Pharmacy
Hanover, NH
02.2008 - 06.2012
Upheld company standards and compliance requirements for operations.
Communicated clearly with employees regarding job duties, expectations, and policies.
Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
Addressed any issues that arose during the shift in a proactive manner.
Monitored staff performance to ensure quality standards were met.
Supervised and led employees to maintain productivity and customer service levels.
Assigned tasks to team members based on their strengths and skill sets.
Handled escalated customer concerns and emergencies in absence of manager or supervisor.
Completed opening and closing duties to facilitate business operations.
Provided feedback to employees regarding their performance in order to improve productivity.
Ensured all safety and sanitation regulations were met throughout the shift.
Clinical Nurse – Medical Intensive Care Unit at Dartmouth Hitchcock Medical CenterClinical Nurse – Medical Intensive Care Unit at Dartmouth Hitchcock Medical Center