Professional Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline

Todd Smith

AGIMEDIA LLC
Gilbert
Todd Smith
2
Languages
12
years of professional experience

Manager with 8+ years of experience enhancing team efficiency and productivity in service-oriented environments. Demonstrated expertise in team leadership, customer service, and conflict resolution, driving significant improvements in service quality and customer satisfaction. Adept at fostering collaborative work environments and implementing innovative processes.

Work History

Owner

2 Years 3 Months
AGIMEDIA LLC | 05.2024 - Current
  • Managed client relationships, ensuring satisfaction and fostering long-term partnerships.
  • Building of brand to grow and network.
  • planning with clients to achieve their goals.

Manager

6 Years 8 Months
Summit Funeral Home | 09.2017 - 05.2024
  • Managed daily operations, resulting in enhanced team efficiency and measurable productivity improvements.
  • Implemented streamlined processes, improving service quality significantly.
  • Supervised and trained staff, fostering a collaborative work environment.
  • Consulted with families to arrange funeral services, addressing unique needs and providing support during difficult times.
  • Resolved issues promptly, facilitating uninterrupted operations and customer satisfaction.

Service Technician

2 Years 8 Months
Dish Network | 01.2015 - 09.2017
  • Resolved technical issues with dish services, enhancing customer satisfaction and service reliability.
  • Installed dish services at customer locations, ensuring optimal signal quality and system functionality.
  • Promoted and sold products, enhancing customer engagement and driving sales growth.
  • Spearheaded innovative projects, improving efficiency and collaborating with cross-functional teams to deliver effective solutions.

Education

High School Diploma

Chinle High School | Chinle, Arizona | 05.2010

Skills

Marketing
Team Leadership
Staff Supervision
Customer relations
Small business operations
Relationship building
Client relationship management
Team supervision
Brand Development

LANGUAGES

English
Spanish

Timeline

Owner

AGIMEDIA LLC
05.2024 - CurrentRead More

Manager

Summit Funeral Home
09.2017 - 05.2024Read More

Service Technician

Dish Network
01.2015 - 09.2017Read More

Chinle High School

High School Diploma
Read More
Todd Smith