Todd Stevenson
Automotive
Fort Collins,CO
Summary
Dependable, friendly, confident and experienced business owner and mechanic. Dedicated to achieve the highest quality of customer service and work performed, I understand the importance of bringing clients back time and again. I am a self-starter that possesses great skills, enthusiasm, care and leadership / management ability. I am also detail-oriented, self-motivated, with a strong work ethic and knowledge of the importance of getting the job done correctly the first time.
Overview
30
30
years of professional experience
Work History
Service Manager/Mechanic
Utley's Iola Auto Body
Iola
04.2013 - Current
- Partnered successfully with an existing auto body shop to produce a full-service automotive repair business with complete mechanical repair.
- Trained, coached and mentored staff to ensure smooth adoption of new mechanical repair operations and equipment.
- Created new revenue streams by bringing knowledge and reputation obtained through a previous successful local business.
- Communicated effectively with customers on future problems and repairs that might need to be addressed.
Owner/Mechanic
SS Automotive
Gas
12.1994 - 02.2013
- Self started own business, growing from 0 clients to over 700 repeat customers.
- Excelled in fast paced automotive mechanical environment keeping patrons happy with service and workmanship in a timely manner.
- Ability to handle several task at a time, working on vehicles and taking customer calls with a friendly demeanor while paying close attention to detail and accuracy.
- Ensuring clients are happy no matter the cost, recognizing that return customers are essential to maximizing overall revenue goals and overall good name and reputation of business.
- Communicating with hired employees to ensure accuracy and increase efficiency.
- Client-business relationship building, using cost effective techniques.
- Excelling in a small business environment for over 17 years.
- Used people skills to bridge communication gaps between Spanish and English speaking clients.
Education
Bachelor of Science - Automotive Technology
Pittsburg State University
Pittsburg, KS1994
Skills
- Exceptional interpersonal communication
- Staff training/development
- Efficient multi-tasker
- Customer service-oriented
- Organizational skills
- Diagnostics knowledge
- Multi-operations management
- Problem solving
Interests
I have a passion for building cars and teaching others about building all types of motors. My sons and I race on weekends and I enjoy seeing others excited about the sport and the process of not only building modified cars/trucks, but also classic restorations. I take pride in the ability of building and or repairing machinery making it work proficiently.
References
Professional and personal available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Service Manager/Mechanic
Utley's Iola Auto Body
04.2013 - Current
Owner/Mechanic
SS Automotive
12.1994 - 02.2013
Bachelor of Science - Automotive Technology
Pittsburg State University
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