Todd Tesla

• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Adhered to state laws regarding alcoholic beverage services and customer regulations.
• Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
• Worked with POS system to place orders, manage bills, and handle complimentary items.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Engaged with customers to effectively build rapport and lasting relationships.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Engaged with customers to build rapport and loyalty.

• Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
• Bussed and reset tables to keep dining room and work areas clean.
• Cultivated warm relationships with regular customers.
• Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
• Greeted new customers, discussed specials, and took drink orders.
• Kept server areas clean and stocked to increase efficiency while working tables.

• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Served appetizers, delivered entrees, and refilled beverages for banquet guests.
• Recruited and trained new bartenders and barbacks to help maintain talented team.
• Crafted special drink and cocktail menu items for seasonal offerings.

3.5 GPA