Todd Troutman Jr.
Rochester
Summary
Proficient Store Manager focusing on effective inventory management and exceptional customer service. Known for strong problem-solving skills and team-building abilities, aimed at fostering a positive shopping environment and driving sales growth.
Overview
6
6
years of professional experience
Work History
Store Manager
Bill Grays
North Chili
12.2019 - Current
- Managed daily operations and maintained store standards for customer satisfaction.
- Trained and supervised staff to improve service quality and foster teamwork.
- Coordinated inventory management to maintain accurate stock levels and reduce discrepancies.
- Developed promotional displays that elevated product visibility and drove sales.
- Implemented cash handling procedures for secure transactions and financial accuracy.
- Resolved customer inquiries and complaints to maintain a positive shopping experience.
- Scheduled employee shifts to optimize coverage during peak hours.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Resolved customer complaints in a timely manner.
- Created weekly work schedules for store personnel.
Education
High School Diploma -
Northeast Prep
Rochester, NY06-2015
Skills
- Inventory management
- Employee training
- Team building
- Customer relationship management
- Conflict resolution
- Problem solving
- Staff scheduling
- Training development
- Store operations
- Friendly and positive
Timeline
Store Manager
Bill Grays
12.2019 - Current
High School Diploma -
Northeast Prep