Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Work Availability
Quote
Timeline
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Todd Washington

Aubrey,TX

Summary

Adept at spearheading operations and enhancing customer satisfaction, my tenure at QuikTrip honed my expertise in team leadership and money handling. By fostering teamwork and implementing efficient financial practices, I significantly minimized discrepancies, showcasing my commitment to professionalism and operational excellence.

Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Assistant Manager

QuikTrip
12.2022 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.

Master Barber

Smooth Kuts
08.2018 - Current
  • Kept business compliant with applicable government standards.
  • Styled hair according to customer preferences.
  • Consulted with clients to assess personal style preferences and unique needs.
  • Managed business customer service, responding to requests and concerns promptly.
  • Educated clients on appropriate aftercare procedures as well as recommended products suitable for their hair type and needs.
  • Enhanced client satisfaction by providing personalized and precise haircuts, shaves, and grooming services.

Team Lead/Production Machine Operator

Southwire
06.2020 - 11.2022
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Set up and ran machinery to produce exceptional products for industrial needs.

Chemical Process Engineer

Fujifilm
12.2017 - 10.2020
  • Designed Process Flow Diagram (PFD) and Process and Instrument Drawing (P&ID) for corporate training manuals.
  • Led startup and shutdown procedures, maintaining compliance with plant operations manual and technical guidelines.
  • Adhered to various Safety Management Protocol standards.
  • Oversaw solution mixing, distillation, drying, and containment processes.

Lead Machine Operator

Kraft Heinz
11.2015 - 11.2017
  • Conducted root cause analyses on recurring issues, implementing corrective actions that resulted in long-term solutions.
  • Ensured consistent product quality by calibrating machines according to specifications and guidelines.
  • Streamlined workflow processes through effective communication with supervisors, engineers, and other team members.
  • Improved overall plant efficiency through careful monitoring of machine parameters, adjusting settings as needed.
  • Reassembled production lines to restore production with minimal downtime before and after sanitation process.

Education

Bachelor of Arts - Physical Education And Coaching

University of Arkansas Pine Bluff
Pine Bluff, AR

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Sprint planning
  • Meeting facilitation
  • Agile best practices
  • Professionalism and ethics
  • Team management
  • Employee scheduling

Accomplishments

  • Supervised team of 4 staff members.

Certification

  • Certified ScrumMaster (CSM) - Scrum Alliance.
  • Licensed Master Barber (LMB) - TX Department of Licensing.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

"The Key to Sucess is Thinking at all Times"

Timeline

Assistant Manager

QuikTrip
12.2022 - Current

Team Lead/Production Machine Operator

Southwire
06.2020 - 11.2022

Master Barber

Smooth Kuts
08.2018 - Current

Chemical Process Engineer

Fujifilm
12.2017 - 10.2020

Lead Machine Operator

Kraft Heinz
11.2015 - 11.2017

Bachelor of Arts - Physical Education And Coaching

University of Arkansas Pine Bluff

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Todd Washington