Todd W. Johnston
Williston,USA
Summary
Dynamic Manager with a proven track record in operations management and customer service excellence. Skilled in strategic planning and staff management, I excel in enhancing customer service and operational efficiency. Adept at interpreting data and fostering team growth, I drive process improvements that align with organizational goals.
Overview
28
28
years of professional experience
Work History
Area Manager
JACAM Catalyst
Williston, ND
08.2023 - 05.2025
- Assists in identifying new business opportunities
- Ability to understand and interpret financial statements related to the operation of a specific unit or group and shows the ability to perform cost-benefit analyses
- Display an understanding of business implications and decisions
- Explain water & well analysis to Account Managers and help develop the customer service regiment that treats their unique oil and gas well problems
- Take responsibility for subordinates' activities, trains and develops their skills, and encourages growth
- Interviews and hires employees to support customer needs Display the ability to prioritize and plan work activities. Plan for additional resources, set goals and objectives
- Enforces company policies and procedures, and provides disciplinary action as warranted
- Manages and develops plans for the efficient use of equipment, materials and personnel
- Express ideas and thoughts verbally and in written form. Exhibit excellent listening skills
Service Coordinator
Propak Energy Service
Williston, ND
02.2023 - 08.2023
- Promote health, safety, environmental policies, standards, and process improvement.
- Fielding service requests from our Service Team and our Customers.
- To ensure that support of other groups and departments is provided, facilitating an attitude of teamwork at all levels.
- To aid the Branch Manager in defining training requirements for field service personnel in Technical and Safety training.
- To aid the Branch Manager to monitor staffing requirements to ensure highest manpower utilization targets are achieved or exceeded.
Technical Account Lead
SLB (Schlumberger)
Williston, ND
08.2022 - 02.2023
- Mentor Field Specialists
- Oversaw all aspects of Chords chemical program and field operations.
- Attend customer meetings/provided status updates to the customer.
- I worked with an engineer on optimization strategies.
- Worked with PSD manager on business development opportunities/projects.
- Main point of contact for customer field personnel team
Account Coordinator
Creedence Energy Services
Williston, ND
09.2020 - 08.2022
- Mentor Lead Service Technician
- Meet with mentee weekly/biweekly, lead monthly, and supervisor weekly
- Schedule all sample collection and field operations
- Attend customer meetings.
- Ensure all chemical volumes remain adequate.
- Directed new tank sets and work with the account manager on developing timelines for new projects.
- Worked with the account manager and/or engineer on optimization strategies.
- Worked with the account manager and/or engineer on business development opportunities/projects.
- Main point of contact for customer field personnel team
Operations Manager
White Owl Energy Services
Dickinson, ND
06.2018 - 08.2019
- Responsible for facility operations of all existing and future White Owl facilities in North Dakota.
- Duties include maximizing operational revenues and minimizing costs to meet targets, evaluating effectiveness of operational processes, suggesting improvements to processes, marketing, customer interface, supervisor and human resources support and a ensuring safe work environment.
Operations Manager
BOH Midstream
Williston, ND
07.2016 - 06.2018
- Responsible for day to day operations of three saltwater disposals.
- Managed all scheduling, maintenance, staffing, and budgets.
- Supervised, directed, and assisted employees performing pipeline and disposal operations, measurement, and maintenance activities on gathering and/or pipeline systems.
- Coordinated system improvements, modifications and other special projects.
Site Supervisor
BOH Midstream
Williston, ND
05.2016 - 07.2016
- Responsible for day to day site operations.
SWD Operator
BOH Midstream
Williston, ND
03.2016 - 05.2016
- Operated the salt water disposal (SWD) in accordance with government and company rules and regulations.
- Completed day-to-day operational activities including starting and stopping of machinery, turning valves to align appropriate flow through pipe work, cleaning/emptying strainer baskets and screens, cleaning contaminants, maintaining the general cleanliness of the site and work area, assisting truck drivers with hose connections and off load activities.
- Worked with computer control systems, completed daily operational reports, generated maintenance, and field request tickets.
- Worked independently to troubleshoot and resolve problems.
- Coordinated customer service and resolved after hours alarm resolution when on call.
- Insured the accurate and timely submittal of daily operational shift reports.
Tool Operator II
Oil States Energy Services
Williston, ND
12.2014 - 03.2016
- Performed the duties of a Tool Operator II; performed the installation, removal and maintenance of wellhead isolation tools and other oilfield equipment.
- Proficiently operated straight crane trucks (National 800 D), delivered tools offsite, maintained and repaired vehicles, and performed daily reporting.
- Followed wellhead, D.O.T., and other relevant safety protocol and hold an impeccable driving record.
Wireline Operator
High Plains Inc. Wireline Services
Dickinson, ND
05.2014 - 12.2014
- Acted as an assistant to the engineer on electric line jobs.
- Duties included: Assisting in rigging up and rigging down wireline equipment, assisting wireline crew during operations, assisting in tool string make up and break down, maintained and cleaned wireline equipment as directed, driving company vehicles to location when required, operated grease unit.
Tool Operator II
Oil States Energy Services
Williston, ND
10.2012 - 05.2014
- Transitioned from Tool Operator I to Tool Operator II; performed the installation, removal and maintenance of wellhead isolation tools and other oilfield equipment.
- Proficiently operated straight crane trucks, delivered tools offsite, maintained and repaired vehicles, and performed daily reporting.
- Followed wellhead, D.O.T., and other relevant safety protocol and hold an impeccable driving record.
Journeyman Ironworker
Ironworkers Local 498
Rockford, IL
10.1997 - 10.2012
- Implemented all facets of commercial wind turbine erection, structural steel erection, variety of foundation reinforcement, and other components of commercial steel erection/construction.
- Responsible for construction drawing interpretation to ensure all job specifications and time and cost targets were met.
Foreman
Ironworkers Local 498
Rockford, IL
08.2011 - 10.2011
- Ensured all customer deadlines and schedules were met through the efficient scheduling and monitoring of assigned journeymen.
- Delegated work assignments, resolved construction plan conflicts with input from general contractors.
- Maintained time records of assigned journeymen, monitored and ensured safety standard compliance, and ensured all maintenance on applicable equipment was performed and recorded.
- Additionally, oversaw tradesmen in reconfiguration of conveyer and carrier systems in auto manufacturing plant environment, as well as industrial maintenance during continuing operations.
Organizer
Ironworkers Local 498
Rockford, IL
10.2004 - 10.2005
- Recruited new union members and facilitated new member orientation and meet and greet functions.
- Created and maintained new member packets, scheduled and followed up on regular building meetings and visits.
- Served as liaison for the Coalition of Unions.
- Provided mentoring to internal activists and acted as marketing lead and Public Relations contact.
Education
Rock Valley College
Ironworkers Local 498 JATC Apprenticeship Program - 6,000 hours
Skills
- Customer service excellence
- Class A CDL
- Hazmat and tanker endorsements
- Verbal and written communication
- Interpersonal communication
- Scheduling and planning
- Staff management
- Account Oversight
- Regulatory compliance
- Safety management
- Conflict resolution
- Data interpretation
- Effective communication
- Strategic planning
- Staff training and development
- Team development
- Facility inspections
- Process improvement
- Operations management
- Recruitment and hiring
References
Upon Request
Timeline
Area Manager
JACAM Catalyst
08.2023 - 05.2025
Service Coordinator
Propak Energy Service
02.2023 - 08.2023
Technical Account Lead
SLB (Schlumberger)
08.2022 - 02.2023
Account Coordinator
Creedence Energy Services
09.2020 - 08.2022
Operations Manager
White Owl Energy Services
06.2018 - 08.2019
Operations Manager
BOH Midstream
07.2016 - 06.2018
Site Supervisor
BOH Midstream
05.2016 - 07.2016
SWD Operator
BOH Midstream
03.2016 - 05.2016
Tool Operator II
Oil States Energy Services
12.2014 - 03.2016
Wireline Operator
High Plains Inc. Wireline Services
05.2014 - 12.2014
Tool Operator II
Oil States Energy Services
10.2012 - 05.2014
Foreman
Ironworkers Local 498
08.2011 - 10.2011
Organizer
Ironworkers Local 498
10.2004 - 10.2005
Journeyman Ironworker
Ironworkers Local 498
10.1997 - 10.2012
Rock Valley College
Ironworkers Local 498 JATC Apprenticeship Program - 6,000 hours
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