Todd Louis Bilbo Blanchard
Drexel Hill,PA
Summary
Successful industry professional with solid background working with and selling high-end photographic equipment. Seasoned professional at using digital editing, fine art printers, and color controls to generate stunning images. Experience with providing individualized education of photographic and lighting techniques.
Overview
27
27
years of professional experience
Work History
Sales Associate
The Camera Shop
09.2005 - 12.2023
- Engaged with customers to effectively build rapport and lasting relationships.
- Solved customer challenges by offering relevant products and services tailored to their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Planned and facilitated group sessions and provided one-on-one support.
- Initiated and oversaw equipment rental service line.
- Performed camera and sensor cleaning services.
- Appraised photographic equipment for insurance, repair, and trade-in valuation.
- Implemented fine art printing system and quality controls.
- Provided digital photographic restoration and scanning services.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Prepared merchandise for sales floor by pricing or tagging.
- Ordered merchandise, rotated stock, and restocked shelves to maintain product availability and store appearance.
- Maintained up-to-date online and web-based inventory.
- Managed returns, exchanges and refunds in accordance with store policy.
- Researched latest industry trends and technologies, boosting knowledge and understanding of fine art printing production and photographic equipment trends.
Graphic Design and Photographic Services Manager
Lakeside Camera
04.1997 - 08.2005
- Hired, trained and supervised team of service staff members to meet business goals.
- Developed and maintained positive relationships with customers to build rapport and trust.
- Met with customers to discuss service needs and offer available solutions.
- Monitored service staff performance and provided feedback for improvement.
- Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
- Monitored inventory levels and placed orders to replenish stock.
- Coordinated with other departments to maintain streamlined and productive workflow.
- Analyzed service reports to identify areas of improvement.
- Negotiated with vendors to secure best prices for parts and supplies.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Maintained equipment, reduced waste, and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Safely and effectively processed C41, E6, and black and white film products while maintaining appropriate OSHA and chemical handling standards.
- High-resolution digital photographic restoration and scanning.
- Monitored and maintained fine art, wide format, and film printer calibrations.
- Transferred Beta Max, VHS, SuperVHS, Super 8, 8mm, and 16mm film to digital formats.
- Provided digital video editing and production services.
Education
No Degree - Graphic Design
University of New Orleans
New Orleans, LANo Degree - Graphic Design
University of South Alabama
Mobile, ALHigh School Diploma -
Eleanor Mcmain Secondary School
New Orleans, LA05.1996
Skills
- Customer Service
- Adobe Lightroom and Photoshop
- Digital and Film Photography
- Inventory Management
- Image Manipulation
- Complex Problem-Solving
- Photography Composition
- Fine Art Printing and Scanning
- Staff Management
- Strategic Selling
- Quality Assurance
Accomplishments
- Collaborated with business owners to develop, implement, and manage equipment rental program.
- 2009 Exhibition, The Great Frame Up, Wayne
- 2007 Phillips Mill Photographic Exhibition Finalist
Timeline
Sales Associate
The Camera Shop
09.2005 - 12.2023
Graphic Design and Photographic Services Manager
Lakeside Camera
04.1997 - 08.2005
No Degree - Graphic Design
University of New Orleans
No Degree - Graphic Design
University of South Alabama
High School Diploma -
Eleanor Mcmain Secondary School
Similar Profiles
Jacob SmithJacob Smith
Mangers Assistant at The Camera ShopMangers Assistant at The Camera Shop
Kevin Jhon Paul ArmendezKevin Jhon Paul Armendez
Owner at Afterhours Story and Arme Online Camera ShopOwner at Afterhours Story and Arme Online Camera Shop
Bart FeldmanBart Feldman
President at T&F Camera Shop Inc.President at T&F Camera Shop Inc.