Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Todd Louis Bilbo Blanchard

Drexel Hill,PA

Summary

Successful industry professional with solid background working with and selling high-end photographic equipment. Seasoned professional at using digital editing, fine art printers, and color controls to generate stunning images. Experience with providing individualized education of photographic and lighting techniques.

Overview

27
27
years of professional experience

Work History

Sales Associate

The Camera Shop
09.2005 - 12.2023
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Solved customer challenges by offering relevant products and services tailored to their needs.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Planned and facilitated group sessions and provided one-on-one support.
  • Initiated and oversaw equipment rental service line.
  • Performed camera and sensor cleaning services.
  • Appraised photographic equipment for insurance, repair, and trade-in valuation.
  • Implemented fine art printing system and quality controls.
  • Provided digital photographic restoration and scanning services.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Ordered merchandise, rotated stock, and restocked shelves to maintain product availability and store appearance.
  • Maintained up-to-date online and web-based inventory.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Researched latest industry trends and technologies, boosting knowledge and understanding of fine art printing production and photographic equipment trends.

Graphic Design and Photographic Services Manager

Lakeside Camera
04.1997 - 08.2005
  • Hired, trained and supervised team of service staff members to meet business goals.
  • Developed and maintained positive relationships with customers to build rapport and trust.
  • Met with customers to discuss service needs and offer available solutions.
  • Monitored service staff performance and provided feedback for improvement.
  • Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
  • Monitored inventory levels and placed orders to replenish stock.
  • Coordinated with other departments to maintain streamlined and productive workflow.
  • Analyzed service reports to identify areas of improvement.
  • Negotiated with vendors to secure best prices for parts and supplies.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Maintained equipment, reduced waste, and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Safely and effectively processed C41, E6, and black and white film products while maintaining appropriate OSHA and chemical handling standards.
  • High-resolution digital photographic restoration and scanning.
  • Monitored and maintained fine art, wide format, and film printer calibrations.
  • Transferred Beta Max, VHS, SuperVHS, Super 8, 8mm, and 16mm film to digital formats.
  • Provided digital video editing and production services.

Education

No Degree - Graphic Design

University of New Orleans
New Orleans, LA

No Degree - Graphic Design

University of South Alabama
Mobile, AL

High School Diploma -

Eleanor Mcmain Secondary School
New Orleans, LA
05.1996

Skills

  • Customer Service
  • Adobe Lightroom and Photoshop
  • Digital and Film Photography
  • Inventory Management
  • Image Manipulation
  • Complex Problem-Solving
  • Photography Composition
  • Fine Art Printing and Scanning
  • Staff Management
  • Strategic Selling
  • Quality Assurance

Accomplishments

  • Collaborated with business owners to develop, implement, and manage equipment rental program.
  • 2009 Exhibition, The Great Frame Up, Wayne
  • 2007 Phillips Mill Photographic Exhibition Finalist

Timeline

Sales Associate

The Camera Shop
09.2005 - 12.2023

Graphic Design and Photographic Services Manager

Lakeside Camera
04.1997 - 08.2005

No Degree - Graphic Design

University of New Orleans

No Degree - Graphic Design

University of South Alabama

High School Diploma -

Eleanor Mcmain Secondary School

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Todd Louis Bilbo Blanchard