Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Toisonja Johnson

Summary

Dynamic professional with experience as a Softlines Lead at Academy Sports + Outdoors, excelling in training and customer loyalty. Proven problem-solver and multitasker, adept at enhancing team performance and achieving sales goals. Recognized for reliability and creating positive shopping experiences, ensuring customer satisfaction and retention.

Overview

7
7
years of professional experience

Work History

Softlines Lead

Academy Sports + Outdoors
04.2019 - Current
  • Trained new employees on company policies, product knowledge, and sales techniques to ensure consistent performance across the team.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Restaurant Hostess

TGI Fridays
06.2018 - 04.2019
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.

Education

High School Diploma -

Cedar Shoals High School
Athens, GA

Skills

  • Problem-solving
  • Time management
  • Reliable and responsible
  • Multitasking
  • Goal setting and achievement

Accomplishments

Working at Academy Sports + Outdoors I was recognized by the regional manager for being a top performing in selling the Academy credit card.

Timeline

Softlines Lead

Academy Sports + Outdoors
04.2019 - Current

Restaurant Hostess

TGI Fridays
06.2018 - 04.2019

High School Diploma -

Cedar Shoals High School

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