Toketa Thomas
Summary
Dynamic healthcare professional with extensive experience at Ochsner Clinic Foundation Hospital, excelling in schedule coordination and HIPAA compliance. Proven ability to enhance patient care through effective communication and collaboration, resulting in improved surgical outcomes. Recognized for mentoring peers and streamlining procedural timelines, fostering a positive and efficient work environment.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Surgery Scheduler
Ochsner Clinic Foundation Hospital
10.2023 - Current
- Educated patients on pre-surgery requirements, such as fasting protocols or medication adjustments, resulting in fewer complications on the day of the procedure.
- Handled urgent requests effectively, prioritizing cases requiring immediate attention while also balancing routine surgery demands appropriately.
- Arranged pre-operative and post-operative appointments for surgical patients.
- Expertly managed planning, scheduling, and coordination of outpatient procedures.
- Took pre-operative orders from surgeons and anesthesiologists for smooth operation planning.
Medical Assistant
Ochsner Clinic Foundation Hospital
07.2019 - 10.2023
- Obtained client medical history, medication information, symptoms, and allergies.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Perform routine prior authorization for specialty medications.
Surgery Technician
Ochsner Clinic Foundation Hospital
05.2015 - 07.2019
- Contributed to a positive work environment by mentoring new Surgical Technicians, sharing best practices, and fostering teamwork among colleagues.
- Ensured seamless surgeries by assisting surgeons with proper instrument handling and anticipating their needs during procedures.
- Enhanced surgical team efficiency by setting up operating rooms according to surgeon preferences and procedure requirements.
- Upheld high standards of patient confidentiality and HIPAA compliance in all aspects of surgical care documentation.
- Coordinated with pathology departments for timely processing and accurate labeling of specimens collected during surgery.
Patient Care Technician
Ochsner Clinic Foundation Hospital
06.2006 - 06.2015
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
Education
Bachelor of Science - Biology
Southern University At New Orleans
New Orleans, LA05-2004
Skills
- Schedule coordination
- HIPAA compliance
- Collaborative mindset
- Facility management coordination
- Organizing testing and procedural timelines
- Collaboration and teamwork
Certification
CPR certification, American Red Cross, Expires 12/25
Timeline
Surgery Scheduler
Ochsner Clinic Foundation Hospital
10.2023 - Current
Medical Assistant
Ochsner Clinic Foundation Hospital
07.2019 - 10.2023
Surgery Technician
Ochsner Clinic Foundation Hospital
05.2015 - 07.2019
Patient Care Technician
Ochsner Clinic Foundation Hospital
06.2006 - 06.2015
Bachelor of Science - Biology
Southern University At New Orleans
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