Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tom Caldwell

Senatobia,MS

Summary

Dynamic National Accounts Manager at Stylecraft Home Collection with a proven track record in client relationship building and strategic sales initiatives. Expert in pricing strategy and data-driven decision making, successfully expanded market share and secured new accounts, enhancing business growth and retention while fostering loyalty among high-value clients. Designed and developed new product based on customers need. Sourced overseas manufacturing and negotiated all cost,

Overview

15
15
years of professional experience

Work History

National Accounts Manager

Stylecraft Home Collection
08.2010 - Current
  • Implemented pricing strategies to improve margins without sacrificing customer satisfaction or competitiveness.
  • Conducted competitive analysis studies to better understand industry landscape while formulating targeted strategies.
  • Engaged in regular communication with clients, addressing concerns promptly to maintain trust and rapport.
  • Managed a portfolio of high-value clients, maintaining excellent service levels and fostering loyalty.
  • Expanded market share by implementing strategic sales initiatives and targeting underserved industries.
  • Organized customer events to showcase product offerings and strengthen client relationships.
  • Boosted sales performance by identifying and securing new national accounts.
  • Developed long-lasting relationships with key clients for increased account retention and growth.
  • Analyzed market trends to identify emerging opportunities for account expansion and growth.
  • Managed, supported and grew business relationships with existing accounts and developed strategies to increase sales and revenue.
  • Reached out to customers frequently to check on satisfaction, inquire about needs and propose new offerings.
  • Improved profit opportunities by cultivating expansion of existing customer base and generating new accounts.

Education

BBA - Marketing And Logistics

University of Memphis
Memphis, TN

Skills

  • Goal oriented
  • Client relationship building
  • Sales presentations
  • Data-driven decision making
  • Business growth and retention
  • Pricing strategy
  • Competitor monitoring
  • Sales negotiations
  • Teamwork and collaboration
  • Design furniture, portable lighting, accessories, wall decor
  • Product knowledge
  • Customer relationship management
  • Inventory management
  • B to B sales
  • Customer acquisition

Timeline

National Accounts Manager

Stylecraft Home Collection
08.2010 - Current

BBA - Marketing And Logistics

University of Memphis

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