Tom Conti

Jani King International

03.2017 - Current

Answered customers' questions regarding products, prices, and availability.
Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
Managed friendly and professional customer interactions.
Determined needs, delivered solutions, and overcame objections through consultative selling skills.
Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
Developed strategic relationships with existing customers by learning preferences and managing regular communications.
Used CRM software to maintain detailed contact logs and account records.
Exceeded monthly quotas consistently by employing persuasive sales techniques and leveraging in-depth product knowledge.
Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
Developed and implemented sales strategies to increase customer loyalty and retention.
Prepared and submitted reports to keep management informed of sales activities and progress.