Tomas Alvarez
Manhattan,NY
Summary
Dynamic retail professional with five years of industry experience and seven years in customer service, offering a unique blend of enthusiasm and resilience in every interaction. Committed to continuous learning and growth, with a strong foundation in retail to drive exceptional customer experiences. Recognized for a positive attitude and unwavering determination, ready to tackle challenges while fostering a vibrant shopping atmosphere. Passionate about contributing to team success and enhancing brand loyalty through outstanding services.
Overview
6
6
years of professional experience
Work History
Barista
Starbucks
05.2023 - 04.2025
- Maintained a high standard of service quality in a welcoming and professional environment.
- Ensures store safety through adherence to cleanliness protocols.
- Processes POS transactions correctly, ensuring compliance with cash handling procedures.
- Guided each shift in alignment with mission and values.
Supervisor
Dollar General
05.2021 - 08.2023
- Adhered to company protocols for handling incoming merchandise.
- Displayed products on shelves, ensuring correct rotation and alignment.
- Executed accurate cash register counts at the beginning and end of each shift.
- Oversaw store operations in the Store Manager's absence.
- Supported creation of a safe and secure environment through consistent upkeep.
- Delivered outstanding leadership in customer service.
Sales Associate/Stylist
Forever21
11.2018 - 05.2021
- Provided exceptional customer service by helping customers find products.
- Ensured orderly arrangement of sales floor, fitting rooms, and visual displays.
- Delivered continuous assistance to sales, visual presentation, and management teams.
- Provided a friendly and enthusiastic welcome to customers.
Education
HS Diploma - undefined
High School Of Fashion Industries
New York, NY06.2018
Skills
- Customer Service
- Cash Handling
- Inventory Management
- Team Leadership
- Visual Merchandising
- Food Safety
Timeline
Barista
Starbucks
05.2023 - 04.2025
Supervisor
Dollar General
05.2021 - 08.2023
Sales Associate/Stylist
Forever21
11.2018 - 05.2021
HS Diploma - undefined
High School Of Fashion Industries
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