Tomas Cuaya Tello
Indianapolis,Indiana
Summary
Energetic Kitchen Manager enthusiastic about working with high-performance teams. Personable, responsible and hardworking professional. Dedicated to innovative dishes, effective budgeting and top-of-the-line customer service. Talented kitchen leader offer over Seven years of experience in preparing and serving diverse foods. Motivates employees to exceed customer expectations in high-volume settings while maintaining strong quality and cost controls. Service-oriented with good multitasking, safety management and decision-making skills.
Overview
5
5
years of professional experience
Work History
Kitchen Manager
Culvers Franchising System
08.2019 - Current
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Increased overall profitability with effective budget management, including cost control strategies for purchasing and labor expenses.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Food Runner
Lincoln Square Pancake House
04.2021 - 09.2023
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Provided exceptional customer service by attentively listening to guests'' concerns and addressing them accordingly.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Developed strong relationships with regular patrons, creating a loyal customer base for the establishment through personalized service delivery.
Education
Associate of Applied Science - Business Administration
Ivy Tech Community College of Indiana
Indianapolis, IN05.2025
Skills
- Operations Management
- Sanitation Standards
- Attention to Detail
- Kitchen Equipment Maintenance
- Staff Supervision
- Kitchen Management
- Multitasking and Organization
- Health Inspections
- Profitability Optimization
- Fluent in Spanish and English
Languages
Spanish
Native or Bilingual
Timeline
Food Runner
Lincoln Square Pancake House
04.2021 - 09.2023
Kitchen Manager
Culvers Franchising System
08.2019 - Current
Associate of Applied Science - Business Administration
Ivy Tech Community College of Indiana
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