Tomas Curran
Chestnut Hill,MA
Summary
Dedicated professional with demonstrated strengths in customer service, time management and data analysis. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
6
6
years of professional experience
Work History
Associate, Client Service Supervisor
Brown Brothers Harriman
01.2021 - Current
- Acted as the primary point of contact between clients and internal teams to coordinate solutions
- Demonstrated a goal oriented focus; Set goals for the team and empower team members to meet objectives on an individual and team level
- Delivered exceptional program support by training and overseeing exceptional staff team
- Identified opportunities for process improvements within the client services department.
- Established strong relationships with customers by providing prompt responses to inquiries.
Senior Client Account Manager
Brown Brothers Harriman
01.2019 - 01.2021
- Introduced and familiarize clients with new technology, automation tools and products
- Worked effectively with internal departments or third-party providers to prioritize client requests, deliverables, and issue resolution
- Performed oversight duties to ensure funds are reconciled across custody and accounting.
Client Account Manager
Brown Brothers Harriman
01.2018 - 01.2019
- Ensured timely and successful delivery of reporting solutions to meet client needs and objectives (Ad Hoc, Quarterly, Semi Annual & Annual)
- Tracked key account metrics
- Provided filtering and escalation for client requests
- Developed and enhanced professional relationships with clients and fostered increased client immersion with products.
Education
B.S - Business Administration, Finance
Ithaca College
05.2016
Skills
- Time Management
- Data Analysis
- Detail Oriented
- Written And Verbal Communication
- Relationship Management
- Team-Oriented
Timeline
Associate, Client Service Supervisor
Brown Brothers Harriman
01.2021 - Current
Senior Client Account Manager
Brown Brothers Harriman
01.2019 - 01.2021
Client Account Manager
Brown Brothers Harriman
01.2018 - 01.2019
B.S - Business Administration, Finance
Ithaca College
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