Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tomas Hanzel

Seattle

Summary

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

13
13
years of professional experience

Work History

Bartender

Bottlehouse
12.2023 - Current
  • Supervised bar operations ensuring efficient service and quality control.
  • Developed new drink recipes enhancing the menu variety and appeal.

Server

Serafina
05.2023 - 10.2024
  • Collaborated with kitchen staff to expedite orders and resolve issues promptly.
  • Delivered exceptional customer service, enhancing guest satisfaction and dining experiences.

Server

Ethan Stowell Restaurants ESR
02.2021 - 03.2023
  • Delivered exceptional customer service in fast-paced dining environment.

Manager

Amigos Tortilla Bar
07.2018 - 12.2019
  • Led daily operations to ensure consistent food quality and service excellence.

Bartender

Amigos Tortilla Bar
12.2017 - 12.2019
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Server

Amigos Tortilla Bar
09.2014 - 11.2017
  • Managed multiple tables efficiently while providing personalized guest experiences.
  • Developed strong relationships with regular customers, fostering loyalty and repeat business.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Retail Associate

Clinton Square Mall
03.2012 - 03.2014
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Helped customers complete purchases, locate items and join reward programs.

Education

Degree in Electrical Engineering -

College of Electrical And Mechanical Engineering
06.2009

Skills

  • Cool Under Pressure
  • Team Player
  • Warm and Friendly
  • High-Volume Dining
  • Wine Pairings
  • Strong multitasking

Timeline

Bartender

Bottlehouse
12.2023 - Current

Server

Serafina
05.2023 - 10.2024

Server

Ethan Stowell Restaurants ESR
02.2021 - 03.2023

Manager

Amigos Tortilla Bar
07.2018 - 12.2019

Bartender

Amigos Tortilla Bar
12.2017 - 12.2019

Server

Amigos Tortilla Bar
09.2014 - 11.2017

Retail Associate

Clinton Square Mall
03.2012 - 03.2014

Degree in Electrical Engineering -

College of Electrical And Mechanical Engineering

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