Tomas Lopez
Summary
Seeking to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Strong persuasive skills, customer service skills, and having an enthusiastic approach to ensure the achievement of performance expectations and a positive shopping environment.
Reliable and experienced worker with proven success in maintenance, repair, and general labor. Flexible work and shift schedule with expertise operating basic hand and power tools.
Excellent work performance in individual and team roles.
Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Salesperson
Ford
07.2022 - Current
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Developed relationships with clients for increased loyalty and repeat business.
- Implemented effective sales strategies to maximize revenue generation.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
Manufacturing Operator
Entegris
12.2021 - 05.2022
- Enhanced production efficiency by implementing process improvements and troubleshooting equipment issues.
- Reduced downtime by conducting regular maintenance checks and promptly addressing technical concerns.
- Achieved higher product quality through rigorous adherence to standard operating procedures and quality control measures.
- Optimized resource utilization by monitoring inventory levels and coordinating with supply chain team for timely procurement of materials.
- Trained new employees on company policies and equipment operation.
Sales Associate
Best Buy
11.2019 - 12.2021
- Helped customers complete purchases, answered questions, and resolved issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Engage in lifestyle questions to understand the needs and offer solutions to ensure customers have the information to make informed decisions to finalize their purchases.
- Operated cash registers for cash, check, and credit card transactions with excellent accuracy levels.
- Trained new team members on POS system operation, customer service strategies, and sale goals.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Laborer
Magney Construction
08.2018 - 09.2019
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Operating and tending machinery and heavy equipment including skid loaders, jack hammer, and compacting equipment.
- Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Installed new structures, updated systems and replaced worn components to bring buildings up to current codes.
Lube Technician
Toyota
06.2017 - 07.2018
- Perform automotive preventive maintenance including changing oil, rotating tires, tire repairs, and tire replacement.
- Checking and refilling vehicle fluids.
- Perform a thorough inspection of the customer's vehicle, referring all needed repairs and preventive maintenance to Service Advisor.
- Contributed to team success by collaborating with colleagues on complex repairs and maintenance tasks.
- Ensured customer trust with transparent communication about necessary services and repair costs.
Education
High School Diploma -
Burnsville High School
Burnsville, MN06.2017
Skills
- Selling services
- Strong Communication
- Objection Handling
- Time Management
- Customer Engagement
- Computer Skills (Microsoft and Google Applications)
- Billing and Payment Processing
- Up-Selling
Languages
English
Spanish
Timeline
Salesperson
Ford
07.2022 - Current
Manufacturing Operator
Entegris
12.2021 - 05.2022
Sales Associate
Best Buy
11.2019 - 12.2021
Laborer
Magney Construction
08.2018 - 09.2019
Lube Technician
Toyota
06.2017 - 07.2018
High School Diploma -
Burnsville High School
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