Overview
Work History
Education
Skills
Profile
Languages
Accomplishments
Timeline
Generic

Tomas Ortega

Largo,FL

Overview

4
4
years of professional experience

Work History

Sales Consultant

Best Buy
02.2022 - Current
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Checked client organization and agreements with company priorities through automating content management systems.
  • Achieved top performance by strategically adapting to rapidly changing, competitive environment.
  • Evaluated customer purchase requirements and recommended best-fit company offerings.

Sales Advisor

Best Buy
06.2021 - 02.2022
  • Service Bilingual
  • Hard Worker Teamwork Money, Developed strong customer relationships via cold calls, presentations, and lead management
  • Overcame objections with successful product demonstrations and persuasive communication skills
  • Exceeded sales objectives to capture new leads and customers
  • Supported sales plans by building strategies, proposals, and forecasts
  • Determined customers' needs based on sales calls and face-to-face meetings
  • Responded quickly to customer concerns or requests
  • Enhanced customer retention and expanded account growth.

Instacart Shopper, Instacart
03.2020 - 05.2021
  • Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver
  • Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce and meat and delivered groceries on-time to exact location specified
  • Satisfied customers with quick, accurate service under tight deadlines
  • Maintained positive relationships with grocery store personnel by being consistently professional and friendly
  • Exceeded customer expectations consistently as evidenced by higher feedback ratings.

Education

Associate of Arts -

Saint Petersburg College
Saint Petersburg, FL
05.2023

High School Diploma -

San Vicente De Paul
Maracaibo, Venezuela
05.2018

Skills

  • Bilingual: Spanish/English
  • Community Networking
  • Strategic Planning
  • Excellent Written and Oral Communication
  • Line Management
  • Customer Service Management

Profile

Seasoned and self-driven professional with a fervor for sales and management. Proficient in multitasking and dedicated to delivering exceptional customer service. Adept at collaborating within a team and showcasing strong leadership skills. My extensive experience and unwavering work ethic position me as a valuable asset, ready to contribute to the success of any dynamic work environment.

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Accomplishments

  • Associate of Arts: Graduated with Honors - 2023
  • Phi Theta Kappa Honor Society 2020
  • Saint Petersburg College Student Government Association Vice-president 2020-2021
  • PACTE Outstanding Achievement 2019
  • Rotary International: Interact Del Lago Vice President 2017-2018


Timeline

Sales Consultant

Best Buy
02.2022 - Current

Sales Advisor

Best Buy
06.2021 - 02.2022

Instacart Shopper, Instacart
03.2020 - 05.2021

Associate of Arts -

Saint Petersburg College

High School Diploma -

San Vicente De Paul

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Tomas Ortega