Tomas Principe
Orlando
Summary
Dynamic sales professional with a proven track record at Puig Prestige Beauty, excelling in upselling and customer service. Bilingual communicator adept at converting casual shoppers into loyal customers. Leveraged active listening and product expertise to drive sales growth. Skilled in cash register operation and money handling, consistently achieving targets and enhancing customer satisfaction.
Overview
2
2
years of professional experience
Work History
Sales Representative
Puig Prestige Beauty
11.2024 - 01.2025
- Negotiated prices, terms of sales and service agreements.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
Shoe Sales Associate
Dillard's
03.2024 - 08.2024
- Grew product knowledge and fashion expertise continually, helped customers find shoes to complement outfits and suggested items to match needs.
- Assembled promotional displays to increase brand awareness and attract customers.
- Serviced multiple customers at once, multi-tasked and enthusiastically handled special projects.
- Examined merchandise and took accurate inventory to prevent inventory stockouts and reduce risks of loss.
Fragrance Sales Associate
Macys Department Store
06.2023 - 02.2024
- Utilized well-honed interpersonal and people skills to approach customers, engaging in conversation to promote products.
- Demonstrated products to help customers make purchasing decisions on perfumes and fragrances.
- Applied extensive knowledge and training on perfume and scent products to educate prospects and customers.
Server
Skillets Cafe And Grill
12.2022 - 05.2023
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
Servers Assistant
Ocean Prime
08.2022 - 12.2022
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Assisted with dining room set up prior to and after service period.
- Communicated customer needs clearly to kitchen staff for fast, accurate orders.
Education
Bachelor of Fine Arts - Theatre- Acting
University of Central Florida
Orlando, FL05-2027
Associate of Arts -
Florida SouthWestern State College
Fort Myers, FL05-2024
Skills
- Upselling
- Bilingual
- Money handling
- Cash register operation
- Customer service
- Active listening
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Representative
Puig Prestige Beauty
11.2024 - 01.2025
Shoe Sales Associate
Dillard's
03.2024 - 08.2024
Fragrance Sales Associate
Macys Department Store
06.2023 - 02.2024
Server
Skillets Cafe And Grill
12.2022 - 05.2023
Servers Assistant
Ocean Prime
08.2022 - 12.2022
Bachelor of Fine Arts - Theatre- Acting
University of Central Florida
Associate of Arts -
Florida SouthWestern State College
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