Tomas Resendez
Houston
Summary
Proven Digital Shopper at Walmart, adept in e-commerce strategy and order fulfillment. Enhanced customer satisfaction by resolving inquiries and managing inventory. Leveraged data analysis for personalized recommendations, boosting upselling opportunities. Skilled in promotional planning and shipping logistics, demonstrating strong problem-solving abilities.
Overview
1
1
years of professional experience
Work History
Digital Shopper
Walmart
03.2024 - 12.2025
- Enhanced customer satisfaction by efficiently addressing and resolving digital shopping inquiries.
- Managed inventory and order fulfillment, ensuring accurate shipment of products in a timely manner.
- Tracked substitutions and informed customers of changes.
- Analyzed customer behavior data to create personalized recommendations, leading to more effective upselling and cross-selling opportunities.
Education
Cy-Fair High School
Houston, TXSkills
- Order fulfillment
- E-commerce strategy
- Promotional planning
- Shipping logistics
Timeline
Digital Shopper
Walmart
03.2024 - 12.2025
Cy-Fair High School
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