Results-driven Lead Operations Associate known for exceptional attention to detail and customer relationship management. Adept at collaborating with cross-functional teams to streamline operations and enhance service delivery.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Lead Operations Associate
Factory Motor Parts Company
Las Vegas, Nevada
09.2014 - Current
Supervised daily operations to enhance workflow efficiency across departments.
Trained and mentored new team members on company policies and procedures.
Coordinated inventory management activities to ensure stock availability.
Reviewed and improved standard operating procedures for operational tasks.
Collaborated with cross-functional teams to support business objectives effectively.
Provided technical guidance to other employees on operational procedures and policies.
Initiated strategic initiatives aimed at improving overall productivity within the department.
Coordinated inbound and outbound shipments to ensure timely delivery.
Managed inventory levels using specialized tracking software for accuracy.
Communicated with freight carriers to schedule pickups and deliveries effectively.
Maintained organized storage areas to optimize space and accessibility of materials.
Received customer orders, prepared packing lists, and shipped items accordingly.
Maintained accurate records of incoming and outgoing shipments.
Performed periodic cycle counts to maintain accurate inventory levels.
Delivered automotive parts to customers and businesses efficiently.
Maintained accurate records of deliveries and inventory levels.
Inspected delivery vehicle for safety and operational readiness daily.
Communicated with dispatch to confirm delivery schedules and routes.
Provided excellent customer service during interactions with clients.
Followed all safety protocols while driving and handling parts.
Picked up and delivered automotive parts, equipment, tools and accessories from or to retail customers, wholesale accounts, dealerships, body shops and vendors.