Summary
Overview
Work History
Education
Skills
Timeline
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Tomeka Harper

PORTAGE,United States

Summary

Energetic individual that brings wealth of experience interacting with customers and providing exceptional service in busy family-oriented dining establishments. Hardworking and willing to go extra mile to support kitchen and server operations. Consistently exhibits positive attitude and team spirit.

Overview

5
5
years of professional experience

Work History

Food Runner

Wendy's
Portage , MI
04.2022 - 07.2022
  • Sanitized tables and followed proper cleaning methods to avoid food borne illnesses.
  • Enhanced dining room operations by removing empty dishes, glassware and silverware to shorten bussing times.
  • Selected food items from serving or storage areas and placed in dishes, on serving trays or in takeout bags
  • Refilled condiments on each table between guests or during slow periods.
  • Backed up dishwashing staff by cleaning dishes, glasses and cutlery during busy periods.
  • Checked dining area supplies of linens, wrapped silverware and replenished low stock.
  • Assisted customers with carry-out service.
  • Engaged in suggestive selling and other sales techniques.

Food Preparation Worker

Speedway
Portage Des Sioux, MO
12.2021 - 02.2022
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Organized and re-stocked various stations and self-service items.
  • Inspected equipment, refrigerators and warming lamps to check compliance with safe operating levels.
  • Prepared food orders to support waitstaff and other team members.
  • Monitored and maintained required food temperatures for safety.
  • Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.

Frieght/ Team Lead

Walmart.com
Portage, MI
07.2019 - 09.2021
  • Broke down, re-packaged and shrink-wrapped pallets for efficient storage and transportation.
  • Loaded and unloaded trucks.
  • Attached labels to finalized products before shipment.
  • Loaded and unloaded Type freight manually or using company-provided equipment.
  • Kept Type work areas neat and tidy by removing paper, trash and debris and sweeping floors.
  • Lifted and moved items weighing Number pounds multiple times per shift.
  • Offered friendly, prompt customer service by answering questions, resolving issues quickly and checking system for inventory.

Stocker/cashier

Dollar Tree Stores
Portage, MI
01.2017 - 12.2020
  • Answered questions about store policies and addressed customer concerns.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Processed customer refunds and exchanges according to established guidelines.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.

Education

Highschool Diploma - Acounting

Cvs
Chicago,Il
06.1999

Skills

  • Customer Service
  • Customer Satisfaction Promotion
  • Cash Handling
  • Cleaning and Sanitizing
  • Opening and Closing Procedures
  • Food Preparation

Timeline

Food Runner

Wendy's
04.2022 - 07.2022

Food Preparation Worker

Speedway
12.2021 - 02.2022

Frieght/ Team Lead

Walmart.com
07.2019 - 09.2021

Stocker/cashier

Dollar Tree Stores
01.2017 - 12.2020

Highschool Diploma - Acounting

Cvs

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Tomeka Harper