Tomika Boose
Angle Health
Flint,MI
28
years of professional experience
Experienced with team coordination and representation, ensuring seamless communication and operations. Utilizes strong interpersonal skills and strategic thinking to address team challenges and enhance performance. Knowledge of team dynamics and client engagement, driving positive outcomes and satisfaction.
Work History
Provider Service Representative
6 Years 11 Months- Processing Calls from Providers regarding Patient Benefits and insurance claims
- Facilitated provider enrollment processes to ensure compliance with health plan regulations.
- Addressed provider inquiries and resolved issues to enhance service satisfaction.
- Analyzed provider performance data to identify trends and recommend improvements.
- Streamlined communication between providers and internal departments to increase efficiency.
- Developed comprehensive resources for providers, improving access to critical information and tools.
Care Team Representative
9 Months- Led team initiatives to enhance patient engagement and satisfaction.
- Developed and implemented streamlined communication strategies across departments.
- Supervised training programs for new team representatives, fostering skill development.
- Analyzed feedback data to identify areas for operational improvement.
- Managed conflict resolution effectively, ensuring positive outcomes for patients and staff.
- Established clear expectations for performance levels within the team, holding members accountable for results through ongoing feedback loops.
Medical Receptionist
5 Months- Medical office work, fling, answering phones, faxing, copying and scheduling appointments and surgeries
Customer Service Representative
3 Years 1 Month- Front desk and check out, billing and insurance verification
Medical Biller
1 Year 9 Months- Responsibilities
- Medical billing for chiropractors
- Filing, therapies checking patients in and out also setting up appointments
- Skills Used
- Billing, laser touch therapy, decompression and hyperbaric
Medical Claims Specialist
1 Year 5 Months- PROCESSING INSURANCE CLAIMS FOR HEALTH PLUS
Medical Receptionist/Biller
3 Years 11 Months- DUTIES INCLUDED ANSWERING MULTI-LINE PHONE, COMPUTER APPOINTMENT SCHEDULING, FILING, CHECKING PATIENTS IN AND OUT, BILLING PATIENTS AND INSURANCE COMPANIES, BOOKKEEPING AND ACCOUNTING.ALSO I HAVE EXPERIENCE BILLING FOR BCBS, MEDICAID, HEALTH PLUS, HEALTH ADVANTAGE AND BCN
Medical Receptionist
5 Years 1 Month- DUTIES INCLUDED MAKING APPOINTMENTS, FILING, ANSWERING MULTI-LINE PHONE, TAKING NOTES, INPUT PATIENTS INFO INTO COMPUTER, CHECK IN AND CHECK OUT AND MEDICAL BILLING
Medical Biller
1 Year 2 Months- THIRD PARTY BILLING FOR MEDICAL OFFICES
- EXPERIENCE WORKING WITH BCBS, MEDICARE, MEDICAID, HEALTH PLUS, BCN AND ALSO PRIVATE INSURANCE COMPANIES
Education
DIPLOMA
CERTIFICATE - NURSING ASSISTANT
- Medical Billing
Skills
Customer Care
Insurance Verification
CPT Coding
Eclinical
Medical Billing
Front Office
Medical Office Experience
Customer Service
Front Desk
CSR
Medical Terminology
Call Center
Medical Scheduling
Medical Receptionist
Medical Records
Medical Insurance
Epic
Coaching and mentoring
Innovation and creativity
Technical skills
Compliance management
Teamwork and collaboration
Customer service
Problem-solving
Time management
Attention to detail
Multitasking
Reliability
Excellent communication
CPR certification
Flexibility
Team collaboration
Additionalinformation
I have over 5 years experience in billing also I am efficient in Word and Excel and I am a very quick learner., I am a very fast learning hard working person and looking for a longterm position in the healthcare industry.
Timeline
Care Team Representative
Angle Health
11.2025 - 08.2026Read More
Provider Service Representative
Mclaren Health Plan
10.2018 - 09.2025Read More
Medical Receptionist
Flint Surgical Group
05.2018 - 10.2018Read More
Customer Service Representative
Hamilton Community Health Network
02.2015 - 03.2018Read More
Medical Biller
Alternative Health and rehab center
05.2013 - 02.2015Read More
Medical Claims Specialist
AEROTEK/ HEALTHPLUS
08.2008 - 01.2010Read More
Medical Receptionist/Biller
FLINT CHILDREN'S CENTER
08.2004 - 07.2008Read More
Medical Receptionist
FAMILY DOC'S CLINIC
07.1999 - 08.2004Read More
Medical Biller
NPC INDUSTRIES
04.1998 - 06.1999Read More
ROSS MEDICAL CENTER
CERTIFICATE from NURSING ASSISTANT
Read More
BEECHER HIGH SCHOOL
DIPLOMA
Read More
Charles Stewart Mott Community College
from Medical Billing
Read More