Tomisha Haywood
Los Angeles,CA
Summary
Dedicated and flexible individual looking to be accepted into the CSUDH Graduate Program in Marital and Family Therapy in order to build a clinical and academic background and assist individuals in overcoming their emotional challenges and enhancing their relationships.
Overview
12
12
years of professional experience
Work History
Records Management Coordinator
City Of Carson
08.2023 - Current
- Streamlined records management processes by implementing a digital filing system
- Enhanced data retrieval times with the creation and maintenance of an organized file structure
- Process public records under the California Public Records Act
- Ensured compliance with industry regulations through diligent monitoring of record retention policies
- Collaborated with cross-functional approximately 6 teams to establish efficient workflows for Public Records Requests
- Assisted in the implementation of a new records management software, resulting in increased productivity and accuracy
Senior Clerk
City Of Carson
11.2021 - 08.2023
- Enhanced team productivity by coordinating schedules, managing calendars, and prioritizing tasks
- Supported departmental goals by conducting research, gathering data, and preparing comprehensive reports
- Increased customer satisfaction through prompt responses to inquiries and effective problem resolution
- Served as a liaison between departments, facilitating communication to ensure smooth operations within the organization
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment
Senior Records Assistant
Compton Courthouse
08.2020 - 10.2021
- Enhanced records accuracy by diligently organizing and updating physical and digital files
- Streamlined office operations through efficient handling of records requests, retrieval, and distribution
- Collaborated with cross-functional teams to ensure seamless records management and compliance with policies
- Accelerated response times for critical information needs by implementing an effective filing system
- Conducted regular file purges according to established schedules, reducing unnecessary clutter in storage areas while preserving vital documents securely
Judicial Assistant
Long Beach Courthouse
01.2019 - 08.2020
- Enhanced courtroom efficiency by managing and organizing case files, exhibits, and legal documents
- Streamlined daily court operations with effective scheduling and coordination of hearings, trials, and conferences.
- Assisted in drafting judicial opinions, orders, and memoranda for timely resolution of cases
- Coordinated jury selection process to maintain fair representation within the legal system
- Maintained confidentiality of sensitive information while handling high-profile or complex cases
Senior Records Assistant
Santa Monica Courthouse And Stanley Mosk Courthous
01.2017 - 01.2019
- Accelerated response times for critical information needs by implementing an effective filing system
- Ensured data protection by adhering to proper confidentiality procedures when managing sensitive records
- Facilitated training sessions for new staff members on proper recordkeeping procedures and best practices
- Utilized database management software proficiently for quick navigation between multiple systems while completing daily tasks
- Maintained accuracy of records by verifying accuracy of data in records
Document Specialist
One Legal
12.2014 - 01.2017
- Managed high volumes of documents efficiently, prioritizing tasks according to deadlines and project requirements
- Maintained organized and efficient document flows by using excellent planning and multitasking skills
- Prepared digital files, physical documents and work requests in compliance with company guidelines
- Worked with internal team members to remedy issues with preemptive solutions
Intern
Law Offices Of Jeffrey Steinberger
08.2014 - 09.2014
- Enhanced intern productivity by assisting with project coordination and providing ongoing support
- Streamlined office processes for improved efficiency and time management through regular organization and filing
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments
- Conducted research for various projects, leading to well-informed decisions and successful outcomes
Office Assistant
Cal State Bakersfield Housing Office
09.2011 - 06.2012
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace
- Streamlined communication between departments for better collaboration and increased productivity
- Expedited document processing with accurate data entry and timely filing
- Increased customer satisfaction by providing professional and courteous front desk support
- Managed approximately 30 incoming calls, emails and faxes per day from staff, students, and others
Education
Master of Arts - Public Administration
Cal State Long Beach
Long Beach05.2022
Bachelor of Arts - Criminal Justice
Cal State Bakersfield
Bakersfield, CA06.2015
Skills
- Project Coordination
- Process Improvement
- Conflict Resolution
- Records Management
- Project Support
- Retention Scheduling
- Policy Development
- Data Privacy
Timeline
Records Management Coordinator
City Of Carson
08.2023 - Current
Senior Clerk
City Of Carson
11.2021 - 08.2023
Senior Records Assistant
Compton Courthouse
08.2020 - 10.2021
Judicial Assistant
Long Beach Courthouse
01.2019 - 08.2020
Senior Records Assistant
Santa Monica Courthouse And Stanley Mosk Courthous
01.2017 - 01.2019
Document Specialist
One Legal
12.2014 - 01.2017
Intern
Law Offices Of Jeffrey Steinberger
08.2014 - 09.2014
Office Assistant
Cal State Bakersfield Housing Office
09.2011 - 06.2012
Master of Arts - Public Administration
Cal State Long Beach
Bachelor of Arts - Criminal Justice
Cal State Bakersfield
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