Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tomiya Westly

Fort Worth,TX

Summary

Versatile Operations and Admin Coordinator, successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results.

Overview

7
7
years of professional experience

Work History

Operations Coordinator

Waystar
02.2019 - 03.2024
  • Managed a high volume of claims effectively by prioritizing tasks and maintaining excellent
  • Monitor and/or complete production, as applicable
  • Respond to inquiries by answering questions, providing information and directing customers to appropriate resources.
  • Support cross-functional process improvement efforts and provide feedback
  • Boosted productivity by establishing effective communication channels between departments.
  • Coordinated logistics activities including transportation arrangements, warehousing solutions, customs clearance documentation.

Office Administrator Coordinator

AllState
04.2017 - 01.2018
  • Pull and review data and then enter into Microsoft Word and Excel
  • Reconciled account files and produced monthly reports.
  • Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
  • Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
  • Expedited invoice processing by accurately reviewing vendor submissions, reconciling accounts payable discrepancies, and conducting timely payments.
  • Managed and properly accounted for petty cash issued to facilitate general office activities.

Education

Bachelor of Arts -

Louisiana State University And A&M College
Baton Rouge, LA
08.2017

Skills

  • Data Entry
  • 5 years in Customer Service
  • de-escalate and resolve issues
  • Experience with Microsoft Excel
  • Microsoft Excel- Pivot Tables
  • Conflict Mediation
  • Quality Assurance
  • Management

Timeline

Operations Coordinator

Waystar
02.2019 - 03.2024

Office Administrator Coordinator

AllState
04.2017 - 01.2018

Bachelor of Arts -

Louisiana State University And A&M College
Tomiya Westly