Overview
Work History
Education
Skills
References
Timeline
Generic

Tomlinson Lowe

Nashville,TN

Overview

6
6
years of professional experience

Work History

Server

Martha's Icecream
Florence, SC
09.2024 - Current
  • Provided excellent customer service, addressing inquiries and resolving complaints promptly.
  • Cleaned tables, chairs and dining areas after customer use.
  • Managed time effectively during peak hours to minimize customer wait times.
  • Coordinated with kitchen staff to manage supply levels and prevent shortages.
  • Prepared and served a variety of ice cream flavors and frozen desserts to customers, ensuring high-quality service.

Barista

Lula's Coffee Co
Florence, SC
06.2023 - 09.2024
  • Managed the morning rush of customers daily with efficient, levelheaded customer service.
  • Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Managed coffee grinding and brewing equipment, performing regular maintenance and troubleshooting as needed.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.

Retail Sales Associate

Beach Babies Kidsale
Myrtle Beach, SC
03.2020 - 03.2023
  • Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
  • Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
  • Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
  • Developed and maintained relationships with regular customers, providing personalized service to encourage repeat business.
  • Greeted customers upon entering the store and provided assistance.
  • Answered customer inquiries regarding product features, pricing, and availability.

Server

Booneshine Brewery and Restaurant
Boone, NC
04.2021 - 07.2021
  • Served food and beverages promptly with focused attention to customer needs.
  • Answered customers' questions, recommended items, and recorded order information.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Shift Lead

Clean Juice
Miramar Beach, FL
08.2019 - 09.2020
  • Performed opening and closing procedures such as setting alarm systems, counting money.
  • Educated customers about offerings, promotions and pricing to boost sales.
  • Handled cash register transactions accurately while providing excellent customer service.
  • Maintained organized, up-to-date records of inventory and supplies.
  • Served food and beverages to patrons and confirmed complete orders.

Education

High School Diploma -

South Walton High School
Santa Rosa Beach, FL
01.2020

Associate of Science -

Nashville State Community College
Nashville, TN

Skills

  • Customer service
  • Effective communication
  • Sales techniques
  • Strong work ethic
  • Outgoing and friendly
  • Organization and time management

References

References available upon request.

Timeline

Server

Martha's Icecream
09.2024 - Current

Barista

Lula's Coffee Co
06.2023 - 09.2024

Server

Booneshine Brewery and Restaurant
04.2021 - 07.2021

Retail Sales Associate

Beach Babies Kidsale
03.2020 - 03.2023

Shift Lead

Clean Juice
08.2019 - 09.2020

High School Diploma -

South Walton High School

Associate of Science -

Nashville State Community College

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Tomlinson Lowe