Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tommi DeMasi

Land O' Lakes,FL

Summary

Professional Project Manager that is passionate and determined with years of experience building relationships, managing projects from concept to completion, designing educational strategies and coaching individuals to success. Adaptable and transformational leader with exceptional communication skills, the ability to make critical decisions during challenging situations and provide strategic decisions that align with the organizational goals.

Overview

20
20
years of professional experience

Work History

Learning and Development, Team Lead

Absorb LMS
Tampa, FL
04.2014 - Current
  • Created and developed new Learning and Development Department.
  • Performed gap analysis of training throughout company and identified main initiatives for department.
  • Designs strategic plan for component development practices to support future projects.
  • Directs and supervises team of 3 Learning and Development Specialists.
  • Employs variety of training methodologies, techniques, concepts, learning tools, and practices to ensure maximum effectiveness of training programs within SaaS company.
  • Monitors, analyzes and reports on feedback trends.
  • Modifies and directs project plans to meet organizational needs.
  • Achieve project deadlines by coordinating with subject matter experts to manage performance.

MIGRATIONS, TEAM LEAD

Absorb LMS
Tampa, FL
09.2019 - 12.2020
  • Created and developed process to migrate clients from three separate LMS acquisitions to Absorb LMS.
  • Absorb acquired three LMS companies (eLogic Learning, ePath and Torch) within 6 months period. This was their first acquisition, so there wasn’t established process in place when I was onboarded.
  • Managed clients through migration as Project Manager, integration specialists and overall training support
  • Managed team of 5 Migration Specialists.
  • Managed multiple client migrations at once.
  • 250 clients were part of acquisition project. Successfully migrated half of these clients within 6 months and other half within year.
  • Established scope and managed clients to ensure desired timeline.
  • This was during pandemic, so clients were short staffed and had tight budget. This migration caused extra stress and extra work.
  • Responsible for exporting, formatting and importing data from old LMS to new LMS. Providing quality assurance.
  • Mastered new complex programs that assisted with mapping and translation of data from eLogic, Torch and ePath data models to Absorb’s.
  • Modified and directed project plans to meet organizational needs.

Director of Implementation

ELogic Learning, An Absorb LMS Company
Tampa, FL
01.2018 - 12.2019
  • Managed client specific implementations into eLogic Learning Learning Management System(LMS).
  • Project Managed multiple client implementations at once.
  • Created and managed implementation timeline, expectations and defined responsibilities.
  • Established and maintained strong partnership with client’s project team, as well as within eLogic Learning organization.
  • Provided strategic advice and recommendations on how client should design their new LMS.
  • Assisted in design of data integration from HRIS or Payroll system, using CSV files and Web Services
  • Ensured all training history and important data was imported into LMS.
  • Guided clients in setup of their SSO using SAML, ADFS, Okta, OneLogin and Custom Token methods.
  • Assisted in creation of internal 3 week orientation program for all client facing positions in eLogic Learning.
  • Organized project implementation resources and leveraged expertise to assist Learning Management System rollout.

COMMUNICATION aND TRAINING SPECIALIST

Bloomin' Brands
Tampa, FL
01.2012 - 03.2014
  • Designed, developed and maintained routine training and communication for Human Resources processes and Human Resources Saas System.
  • Provided strategic advice and recommendations on business policies and processes for Human Resource Operations’ team.
  • Trained and mentored 6 new personnel hired to fulfill various roles

HRIS Analyst

Bloomin' Brands
Tampa, FL
01.2008 - 12.2012
  • Supported Human Resource business needs through use of Saas products.
  • Implemented ADP Health and Welfare Engine’s application and UltiPro's HRIS.
  • Participated in RFP process for finding new Human Resources Information System.
  • Acted as subject matter expert for current systems and processes.
  • Analyzed large data sets to detect behavioral and operational patterns with potential to negatively impact productivity.
  • Promoted data governance and stewardship through collaboration with human resources subject matter experts.

Leadership and Development, Project Manager

Bloomin' Brands
Tampa, FL
01.2006 - 12.2007
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
  • Reported regularly to managers on project budget, progress and technical problems.
  • Managed implementation of new Learning Management System (LMS) and Food Safety SaaS solution.

Education

Bachelor of Science - Marketing

University of South Florida
Tampa, FL
03.2003

Associate of Arts -

Central Florida Community College
Lecanto, FL
08.1997

Skills

  • Microsoft Office, Microsoft Project, Microsoft Visio, Microsoft PowerPoint, Microsoft Access, Microsoft Publisher, Microsoft Excel
  • ADP Enterprise, ADP Health and Welfare Engine
  • Ultimate Software (HRIS)
  • Learning Management Systems(LMS)
  • SQL
  • Issue Track Reporting
  • Postman
  • Salesforce
  • Mondaycom
  • Jira, Zendesk and Service Now
  • Scrum Methodology

Timeline

MIGRATIONS, TEAM LEAD

Absorb LMS
09.2019 - 12.2020

Director of Implementation

ELogic Learning, An Absorb LMS Company
01.2018 - 12.2019

Learning and Development, Team Lead

Absorb LMS
04.2014 - Current

COMMUNICATION aND TRAINING SPECIALIST

Bloomin' Brands
01.2012 - 03.2014

HRIS Analyst

Bloomin' Brands
01.2008 - 12.2012

Leadership and Development, Project Manager

Bloomin' Brands
01.2006 - 12.2007

Bachelor of Science - Marketing

University of South Florida

Associate of Arts -

Central Florida Community College

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Tommi DeMasi