Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tommie Denyer

Cypress,TX

Summary

Dedicated dog groomer with 27 years experience and expertise in animal handling and a strong focus on customer service, honed at Groomingdales. Known for building trust with pet owners and specializing in misunderstood pups, I deliver high-quality grooming while ensuring a safe, gentle environment. My patience and attention to detail enhance client satisfaction and loyalty.

Overview

7
7
years of professional experience

Work History

Dog Groomer/Manager

Groomingdales Pet Grooming
Houston, TX
03.2024 - Current
  • Provided high-quality grooming services, ensuring pet comfort and safety throughout processes.
  • Utilized specialized grooming tools to achieve desired styles and maintain hygiene standards.
  • Educated pet owners on proper care techniques and post-grooming maintenance.
  • Assisted in managing inventory of grooming supplies, ensuring availability for daily operations.
  • Mentored junior groomers on best practices and effective grooming methodologies.
  • Conducted regular assessments of pet health during grooming sessions, identifying potential issues for owner discussion.
  • Skillfully managed difficult pets using patience and expert handling techniques, ensuring a stress-free experience for both animals and their owners.
  • Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
  • Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
  • Developed strong relationships with clients, fostering trust in the quality and consistency of grooming services provided.
  • Prepared pets for grooming by conducting thorough assessments of their coat condition, overall health, and temperament, ensuring an appropriate and safe approach.
  • Enhanced customer satisfaction by providing high-quality grooming services tailored to individual pet needs.
  • Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
  • Mastered time management skills to balance multiple appointments throughout the day while maintaining attention to detail and quality.
  • Delivered exceptional customer service, addressing client concerns promptly and professionally to maintain a positive reputation.
  • Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.
  • Broadened clientele base through successful word-of-mouth referrals from satisfied customers.
  • Monitored animals for behavioral problems and signs of health issues.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.

Dog Groomer

Happy Tails and Paws
Cypress, TX
05.2022 - 03.2024

I groomed dogs, checked in customers, cleaned. Provided a safe,gentle environment for the animals. I specialize in harder to handle pups that require more patience and time. I work very hard to give each pup the quality they deserve. I am an over achiever and dedicate a lot of time to wherever I am employed. I make sure the environment I work in stays tidy and sanitized. I have a great relationship with all of my pet owners. Trust is the most important thing to me.

Dog Groomer

Groomingdales
Houston, TX
07.2019 - 01.2021
  • Performed grooming services including bathing, clipping, and nail trimming for various dog breeds.
  • Ensured safe handling of dogs during grooming sessions to maintain comfort and reduce stress.
  • Utilized specialized grooming tools and equipment to achieve high-quality results efficiently.
  • Educated pet owners on proper grooming practices and maintenance between professional sessions.

Education

Basics Only

Lonestar
Tomball, TX

Skills

  • Patience and empathy
  • Animal handling expertise
  • Relationship building
  • Customer service
  • Appointment scheduling
  • Reliability and punctuality
  • Pet grooming techniques
  • Continuous learning attitude
  • Safe nail trimming
  • Professionalism and ethics
  • Safety procedures
  • Gentle restraint methods
  • Specialize in misunderstood pups
  • Extremely patient and calm demeanor

Timeline

Dog Groomer/Manager

Groomingdales Pet Grooming
03.2024 - Current

Dog Groomer

Happy Tails and Paws
05.2022 - 03.2024

Dog Groomer

Groomingdales
07.2019 - 01.2021

Basics Only

Lonestar
Tommie Denyer