Summary
Work History
Education
Skills
Timeline
Generic

Tommy Cothern

Canal Winchester,OH

Summary

Flexible hard worker ready to learn and contribute to team success. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Multi-talented Service Manager successful at handling customer issues quickly. Demonstrated record of developing successful store-wide policies to promote customer engagement and reduce issues. Bringing years of progressive experience.

Work History

Service Manager

Gale Insulation
Indianapolis, IN
1996 - 2006
  • Hired and trained service department staff to drive performance.
  • Assigned work and monitored performance of project personnel.
  • Managed service staff to ensure customer satisfaction and compliance with company policies.
  • Improved customer satisfaction ratings by listening to complaints and finding appropriate solutions to problems.

Warehouse Worker

HD Supply
Groveport, OH
2019 - 2020
  • Operated forklifts and pallet jacks to securely move boxes and packages from inventory to delivery area.
  • Monitored work areas for cleanliness and functionality and removed obstacles for safety.
  • Organized warehouse space for efficient storage of products.
  • Protected items by wrapping in cling film, padded moving blankets and tape.
  • Transported goods to designated areas within the warehouse facility.

Logistics Specialist

RDC3 Transit
Canal Winchester, OH
2020 - 2023
  • Analyzed customer orders to determine optimal shipping routes and methods.
  • Prioritized work based on business demands and freight delivery times.
  • Maintained accurate records of all deliveries using automated systems or manual documents.

Education

High School Diploma -

West High School
Columbus, OH
06-1972

Skills

  • Conflict Resolution
  • Service Documentation
  • Staff Supervision
  • Strategic Business Planning
  • Performance Evaluations
  • Work Planning and Prioritization
  • Inventory Management
  • Employee Training and Development
  • Goal Setting
  • Customer Service
  • Workplace Safety

Timeline

Service Manager

Gale Insulation
1996 - 2006

Warehouse Worker

HD Supply
2019 - 2020

Logistics Specialist

RDC3 Transit
2020 - 2023

High School Diploma -

West High School

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Tommy Cothern