Tommy Dao
St Petersburg ,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Proficient in customer communications and computing skills.
Overview
3
3
years of professional experience
Work History
Life Insurance Sales Agent
Family First Life
02.2023 - Current
- Improved data collection accuracy by structuring systems for desktop spreadsheets
- Prepared detailed presentation to customers
- Provided support to customers through application processes, including collecting information and filling out paper work accurately
- Ensured the highest level of ethical conduct and professionalism in all client interactions, fostering trust and credibility within the community.
Retail Sales Associate
Shoe Palace
01.2021 - 08.2021
- Assisted customers with finding the right product for their needs.
- Provided product information and answered customer questions.
- Demonstrated knowledge of store products and services. Greeted customers upon entering the store and provided assistance.
- Handled customer complaints in a professional manner.
Education
High School Diploma -
St. Petersburg High School
Saint Petersburg, FL05.2021
Bachelor of Arts - Digital Marketing And Management
University of South Florida
Tampa, FL05.2025
Associate of Arts - Business Administration And Management
St. Petersburg College
Clearwater, FL12.2023
Skills
- Proficient computer skills
- Communication
- Team Building
- Document Control
- Data Entry
- Problem Resolution
- Scheduling
- Call Management
- Microsoft Office Suite
- Fluent in Vietnamese
Timeline
Life Insurance Sales Agent
Family First Life
02.2023 - Current
Retail Sales Associate
Shoe Palace
01.2021 - 08.2021
High School Diploma -
St. Petersburg High School
Bachelor of Arts - Digital Marketing And Management
University of South Florida
Associate of Arts - Business Administration And Management
St. Petersburg College
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